Medical Front Office - Patient Service Specialist

Select Specialty Hospital - Columbus Vic...; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Select Specialty Hospital in Houston seeks a Patient Service Specialist to provide exceptional service at the front desk. Responsibilities include greeting patients, scheduling appointments, and managing insurance verifications. Full-time employees enjoy comprehensive health benefits, generous PTO, and a 401(k) plan.

Benefits

Comprehensive medical/RX, health, vision, and dental plans

Generous PTO

Company-matching 401(k) retirement plans

Qualifications

• 1 Year of Medical Office Experience is required.
• 1 Year of Front Desk Experience is required.
• Insurance Verification Experience preferred.

Responsibilities

• Greet and register patients, providing info about their visits.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage insurance authorizations.

Skills

Communication

Customer Service

Insurance Verification

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Houston, TX (Richmond Ave)

Type of Employment: Fulltime

Schedule: Weekdays - Varies

Compensation: Starting at $15/hour (Pending experience)

When patients enter our outpatient physical therapy center in Houston, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required
• 1 Year of Medical Office Experience
• 1 Year of Front Desk Experience

Preferred Qualifications:

• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans