Medical Front Office - Patient Service Specialist

Select Medical; Houston (TX); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player seeks a Patient Service Specialist to enhance patient experiences at their Houston facility. This role is vital in managing the front desk operations, where you will greet patients, schedule appointments, and handle insurance verifications. Your contributions will significantly impact patient care and satisfaction, ensuring a smooth and welcoming environment from the moment they arrive. If you are passionate about providing exceptional service and thrive in a dynamic healthcare setting, this opportunity is perfect for you.

Qualifications

• High school diploma required with 1 year of front desk experience.
• Experience in a medical office setting is essential.

Responsibilities

• Greet and register patients, providing essential information.
• Schedule appointments and manage insurance verifications.

Skills

Customer Service

Communication Skills

Scheduling Appointments

Insurance Verification

Education

High School Diploma/GED

Job description

Medical Front Office - Patient Service Specialist

Job ID 321477

4009 Richmond Avenue
Houston , TX 77027-6817

Job Description

Location: Houston, TX (Richmond Ave)

Type of Employment: PRN/Per diem (NOT FULLTIME)

Schedule: Weekdays - Varies

Compensation: Starting at $15/hour (Pending experience)

When patients enter our outpatient physical therapy center in Houstonwe want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience

Preferred Qualifications:

• Insurance Verification Experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.