Medical Front Office - Patient Service Specialist

Select Medical; Conshohocken (Montgomery County); On-site; USD 25,000 - 26,000; Part time

Job summary

Select Medical in Conshohocken, PA is seeking a Patient Service Specialist for a Per Diem role at our outpatient physical therapy center. You will greet and register patients, schedule appointments, and manage the business side including co-pays and basic insurance verifications.

This on-site position requires 1 year front desk experience and healthcare familiarity. The schedule is Monday through Friday with two evenings per week; compensation ranges from $18.00 to $19.00 per hour, depending on

Qualifications

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Coordinate scheduling of patient appointments in person and via phone.
• Communicate with offices, insurers, and internal teams to support operations.
• Assist with collecting co-pays and basic payer/process verifications.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Scheduling

Communication

Cash handling

Insurance verifications

Education

High School Diploma or GED

Job description

Position: Patient Service Specialist

Location: Conshohocken, PA

Type of Employment: Per Diem

Schedule: Monday - Friday (hours vary) (2 evenings per week)

Compensation: $18.00 - $19.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Conshohocken, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum

• High School Diploma or GED

Preferred

• 1 Year Front Desk experience
• Healthcare experience