Medical Front Office - Patient Service Specialist

Rush University Medical Center; Canonsburg (Washington County); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking medical center as a Patient Service Specialist, where you'll be the first point of contact for patients. This role is essential in ensuring a seamless experience, from greeting patients to managing appointments and insurance verifications. With a focus on exceptional service, you'll play a vital role in enhancing patient satisfaction and operational efficiency. If you're passionate about healthcare and have front desk experience, this is an exciting opportunity to make a difference in patients' lives while working in a supportive environment.

Qualifications

• 1 year of front desk experience in a healthcare setting preferred.
• Strong communication skills and ability to manage patient interactions.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments and manage co-pays and insurance authorizations.

Skills

Patient Registration

Communication Skills

Insurance Verification

Appointment Scheduling

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: McMurray, PA

Type of Employment: Per Diem/PRN **Hours are not guaranteed**

Schedule: Wednesday/Friday (Hours Vary)

Compensation: $15/hr

When patients enter our outpatient physical therapy center in McMurray, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year Front Desk experience

Preferred:

• Healthcare experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.