Medical Front Office - Patient Service Specialist

Kessler Institute for Rehabilitation - Kessler...; Canonsburg (Washington County); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in rehabilitation is seeking a dedicated Medical Front Office - Patient Service Specialist to enhance patient experiences at their outpatient center. This role is pivotal in managing patient interactions and ensuring smooth operations at the front desk. You'll be the first point of contact, greeting patients, scheduling appointments, and handling insurance verifications. If you have a passion for healthcare and excellent communication skills, this position offers you the chance to make a significant impact on patient care in a dynamic environment.

Qualifications

• 1 year of front desk experience in a healthcare setting.
• Strong communication skills to interact with patients and insurance companies.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments and manage insurance authorizations.

Skills

Patient Registration

Communication Skills

Insurance Verification

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: McMurray, PA

Type of Employment: Per Diem/PRN **Hours are not guaranteed**

Schedule: Wednesday/Friday (Hours Vary)

Compensation: $15/hr

When patients enter our outpatient physical therapy center in McMurray, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year Front Desk experience

Preferred:

• Healthcare experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.