Medical Front Office - Patient Service Specialist

Saco Bay Orthopaedic & Sports Physical Therapy; Bridgton (ME); On-site; USD 1,000; Full time

Job summary

Saco Bay Orthopaedic & Sports Physical Therapy is seeking a Patient Service Specialist to manage patient interactions and administrative tasks at their Bridgton facility. This role is critical in ensuring a positive patient experience from the moment of arrival through to their appointment completion, contributing to overall patient satisfaction and care quality. Candidates should be prepared for a PRN schedule with evening options, and a high school diploma or GED is required.

Qualifications

• High School Diploma/GED required.
• Preferred: Healthcare Experience.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments in person and via phone.
• Collect co-pays and conduct insurance authorizations.

Skills

Communication

Customer Service

Education

High School Diploma/GED

Job description

Medical Front Office - Patient Service Specialist

3 days ago Be among the first 25 applicants

Saco Bay Orthopaedic & Sports Physical Therapy provided pay range

This range is provided by Saco Bay Orthopaedic & Sports Physical Therapy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $17.00/hr

Overview

Position: Patient Service Specialist

Location: Bridgton, ME

Type Of Employment: PRN/Per diem

Schedule: Weekdays - evenings until 7pm

Compensation: Starting at $17/hour (Pending experience)

When patients enter our outpatient physical therapy center in Bridgton, we want them to have an exceptional experience — starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Communicate regularly with parties such as attorney offices, insurance companies, and translation companies, market operational leaders, and the business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications: High School Diploma/GED required

Preferred Qualifications: Healthcare Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Seniority level

Entry level

Employment type

Full-time

Job function

Health Care Provider

Industries

Hospitals and Health Care