Medical Front Office & Patient Care Specialist

Freedom Healthworks; Westfield (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health plans

Paid time off

Training and development

Job summary

Freedom Healthworks is seeking a Medical Front Office Coordinator to deliver exceptional customer service and support in a clinical setting. You will manage patient scheduling, handle billing and membership inquiries, and assist with basic medical duties as trained. The role emphasizes teamwork and a welcoming patient experience.

This position offers opportunities for training, development, and growth within a supportive clinic environment dedicated to quality care and patient satisfaction.

Qualifications

• Excellent customer service and ability to multitask in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Willingness to learn medical procedures and protocols.

Responsibilities

• Greet and check-in patients and verify membership and demographics.
• Answer calls and schedule appointments.
• Handle billing and membership inquiries.
• Maintain patient files and electronic health records.
• Assist with medical duties and basic lab tests as trained.
• Clean and sanitize exam rooms and support team care.
• Collaborate with clinicians to ensure high-quality patient care.

Skills

Excellent customer service

Multitasking

Attention to detail

Team collaboration

Computer literacy

Tools

EHR systems

Job description

Freedom Healthworks is seeking a Medical Front Office Coordinator to deliver exceptional customer service and support in a clinical setting. You will manage patient scheduling, handle billing and membership inquiries, and assist with basic medical duties as trained. The role emphasizes teamwork and a welcoming patient experience.

This position offers opportunities for training, development, and growth within a supportive clinic environment dedicated to quality care and patient satisfaction.