Medical Front Office Patient Care Coordinator Part Time

Hand & Physical Therapy NYC; New York (NY); On-site; USD 60,000 - 80,000; Part time

Job summary

An established outpatient practice in Union Square, New York City, is seeking a Patient Care Coordinator to enhance patient experiences. This role combines clerical and patient support duties, requiring a professional and energetic individual who values confidentiality and discretion. You will play a crucial role in maintaining patient schedules, assisting therapists, and ensuring a welcoming environment. Join a team that prioritizes clinical care and customer service in a state-of-the-art facility, where your contributions will directly impact patient care and satisfaction. If you are organized, attentive to detail, and passionate about helping others, this opportunity is perfect for you.

Benefits

Bonus based on performance

Competitive salary

Donation matching

Flexible schedule

Paid time off

Training & development

Wellness resources

Qualifications

• Bachelor's or Associate's degree preferred.
• Proficient in Microsoft Office, particularly Word and Excel.

Responsibilities

• Greet and assist patients in the therapy area.
• Maintain patient treatment schedules and general administrative support.
• Ensure cleanliness and order throughout the facility.

Skills

Microsoft Office Word

Microsoft Office Excel

Interpersonal skills

Organizational skills

Communication skills

Education

Bachelor's Degree

Associate's Degree

Job description

Benefits:

1. Bonus based on performance
2. Competitive salary
3. Donation matching
4. Flexible schedule
5. Paid time off
6. Training & development
7. Wellness resources

Hand + Physical Therapy NYC is a Therapist owned and operated outpatient practice. Located in Union Square, New York City, we offer specialty Occupational Therapy, Physical Therapy, and Hand therapy services in a state of the art facility where our focus is on clinical care and customer service.

At this time, we are searching for a Patient Care Coordinator/ Front Office Administrator to join our team. Reporting directly to the Clinical Director, the Patient Care Coordinator performs clerical and receptionist duties, combined with patient tasks to assist the therapist(s). The most suitable candidates will be professional, energetic, attentive to details, well organized and possess an understanding of confidentiality and discretion.

ESSENTIAL FUNCTIONS:

1. Greet patients and assist patients in and out of therapy area.
2. Maintain a patient treatment schedule consistent with the needs of the facility.
3. Maintain responsibility for general administrative support.
4. Answer telephones, screen and refer incoming calls.
5. Aid in the treatment and care of patients in a manner consistent with the American Occupational Therapy / Physical Therapy Association Code of Ethics and New York Occupational Therapy / Physical Therapy Practice Act.
6. Prepare equipment for treatment as needed by the Therapist(s).
7. Maintain facility records and filing, consistent with company procedures.
8. Work with the billing department to ensure that all billing information is correct.
9. Perform housekeeping duties; maintain order and cleanliness throughout the facility.

QUALIFICATIONS/REQUIREMENTS:

1. Bachelors Degree/ Associates Degree or equivalent.
2. Proficiency with Microsoft Office Word and Excel.
3. Effective interpersonal, organizational and communication skills.

Hand + Physical Therapy NYC offers competitive wages and a positive work environment.

Equal Opportunity Employer.

Job Type: 20-25 hours/week, Monday - Friday

Start date: Immediate

Salary: $22.00 - $25.00 per hour

Schedule: Day shift, Evening shift, Monday to Friday

Work setting: Clinic, In-person, Office, Outpatient, Private practice

Education: Associates / Bachelors Degree or equivalent (Preferred)

Experience: Customer service: 1 year (Preferred)

Work Location: In person