Medical Front Office Orthopedics

Ascension Health; Austin (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Comprehensive health coverage

403(b) employer match

Paid time off (PTO) and holidays

Tuition assistance / Vocare tuition

Employee Assistance Program

Parental leave

Job summary

Ascension Health in Austin, TX seeks a Front Desk Associate to manage patient check-in/out, verify insurance, schedule appointments, collect payments, and perform daily opening/closing procedures. This role supports efficient clinic flow in the Orthopedics department.

The position requires a high school credential or equivalent plus related experience, offering comprehensive benefits including health coverage, retirement plan, and PTO.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job specific experience required.

Responsibilities

• Manage patient check-in and check-out workflows for a welcoming front-desk experience and steady clinic flow.
• Verify insurance coverage and benefits eligibility prior to appointments to ensure accurate billing and prevent care delays.
• Schedule patient appointments and manage follow-up care to support continuity of care and provider schedules.
• Collect co-payments, deductibles and self-pay balances at the time of service to maintain practice revenue integrity.
• Execute daily clinic opening and closing procedures to maintain administrative readiness and secure patient records.

Skills

Front desk

Customer service

Insurance verification

Billing & payments

Scheduling

Education

High School equivalent / 1 year experience

Job description

Your future role at a glance

Location: Austin, TX

Facility: Seton Northwest

Department/Specialty: Orthopedics

Schedule: Day Shift l Monday - Friday 8:00a - 5:00p

How you’ll make an impact in this role

• Manage patient check-in and check-out workflows to deliver a welcoming, efficient front-desk experience and maintain steady clinic flow.

• Verify insurance coverage and benefits eligibility prior to appointments to ensure accurate billing and prevent care delays.

• Schedule patient appointments and manage follow-up care to support continuity of care and maintain optimal provider schedules.

• Collect co-payments, deductibles and self-pay balances at the time of service to maintain practice revenue integrity.

• Execute daily clinic opening and closing procedures to maintain administrative readiness, secure patient records and prepare the facility for patient care.

What minimum requirements you’ll need

Licensure / Certification / Registration

• Required Credential(s):

• None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options

• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance

• Time to recharge: pro-rated paid time off (PTO) and holidays

• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning

• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

• Family support: parental leave, adoption assistance and family benefits

• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) poster.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.

Min Salary: 18.31

Max Salary 24.77