Medical Front Office Cardiac Clinic

Ascension; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health coverage

403(b) retirement plan

Paid time off and holidays

Tuition reimbursement

Employee assistance program

Parental leave

Job summary

Ascension is seeking a customer service–oriented administrative role in a medical setting at our Austin area facility. You will greet patients, verify demographics, and manage check-in/check-out while maintaining HIPAA standards.

The position involves insurance verification, appointment scheduling, and clerical support to the assigned area. The role requires a high school diploma or equivalent (or 1 year of related experience), familiarity with medical scheduling software and EHR systems, and

Qualifications

• High School diploma or equivalent or 1 year of applicable cumulative job specific experience required.
• Note: Licensure/certification can be used in lieu of education or experience, if applicable.
• Medical Office Experience with insurance verification and HIPAA understanding.
• Experience with medical scheduling software and electronic health records (EHR).
• Strong interpersonal etiquette for fast-paced clinical environments.

Responsibilities

• Greet patients and visitors, check in/out, and obtain necessary documentation.
• Verify insurance authorizations/precertification and schedule/confirm appointments.
• Enter and submit charges for procedures daily; collect co-payments and reconcile daily reports/deposits.
• Provide general clerical support to the assigned area.

Skills

Patient service

Documentation

Demographic data entry

Interpersonal skills

Education

High School diploma or equivalent

1 year related experience

Tools

EHR systems

Medical scheduling software

Job description

Your future role at a glance

Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

How you’ll make an impact in this role

• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Education

What minimum requirements you’ll need

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
• Medical Office Experience: Demonstrated experience in a medical setting, with a strong understanding of insurance verification and patient privacy (HIPAA)
• Technical Proficiency: Experience with medical scheduling software and electronic health records (EHR)
• Exceptional Interpersonal Etiquette: The ability to remain calm and welcoming in a fast-paced clinical environment while managing patient expectations

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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