Medical Front Office Admin (Evenings/Weekends)

UT Health Sciences; Knoxville (TN); On-site; USD 36,000 - 40,000; Full time

Job summary

UT Health Sciences in Knoxville, TN seeks a Medical Administrative Assistant 1 to support the front office of Knox Obstetrics and Gynecology Clinic. The role handles check-in/out, appointment scheduling, and patient communications with attention to detail.

The position requires a high school diploma or GED, with 6 months of medical office experience or an Associate's Degree in lieu of experience. Bilingual Spanish is preferred. Weekend/evening shifts may occur.

Qualifications

• High School Diploma or GED (Transcript required).
• Six months of work experience in a medical office or an Associate's Degree in lieu of experience.
• Fluency in Spanish is preferred.

Responsibilities

• Schedule patient appointments and manage calendars.
• Review insurance eligibility as needed.
• Communicate with providers about appointments and messages.
• Process new patient forms and request records.
• Create EMR appointments for multiple providers.
• Answer and route calls from patients and other providers.
• Collect co-pays and cash payments using PCI-compliant terminals.
• Perform related duties as assigned.

Skills

Phone communication

In-person communication

Attention to detail

MS Word

MS Excel

PowerPoint

Education

High School Diploma or GED

Associate's Degree (in lieu of experience)

Tools

Zoom telehealth

Job description

UT Health Sciences in Knoxville, TN seeks a Medical Administrative Assistant 1 to support the front office of Knox Obstetrics and Gynecology Clinic. The role handles check-in/out, appointment scheduling, and patient communications with attention to detail.

The position requires a high school diploma or GED, with 6 months of medical office experience or an Associate's Degree in lieu of experience. Bilingual Spanish is preferred. Weekend/evening shifts may occur.