Medical Front Office

FYZICAL Richmond; Richmond (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A local healthcare provider in Richmond seeks a Medical Assistant to manage front office duties and provide patient care. Ideal candidates should demonstrate strong data entry skills, communicate effectively, and maintain patient confidentiality. A high school diploma and knowledge of medical terminology are required, while fluency in Spanish is an asset. Resumes can be sent to [e-mail].

Qualifications

• Knowledge of medical terminology, procedures, and diagnosis.
• Knowledge of general administrative and clerical procedures.
• Working knowledge of healthcare insurance preferred.

Responsibilities

• Greet patients and manage front office duties.
• Send out billing statements to patients and insurance companies.
• Assist patients completing all necessary forms and documentation.

Skills

Fluency in Spanish

Data entry skills

Communication skills

Multi-tasking

Customer service skills

Education

High school diploma

Tools

Computer and relevant software applications

Job description

We are in search of a Medical Assistant for front office duties and also patient care. Candidates must also project a warm, enthusiastic and friendly demeanor in client and colleague interactions. Fluency in Spanish is an asset. Candidates must have knowledge in aspects of AR/billing, filing, denials, EOB, navigation of insurance websites, printing paper claims for Worker's Compensation and private insurance carriers, aging of accounts, printing patient statements and posting payments from insurance companies. Please email resumes to [e-mail].

Main Responsibilities

• greet patients
• data entry skills are ESSENTIAL
• send out billing statements to patients and insurance companies
• register patients according to established protocols
• assist patients to complete all necessary forms and documentation including medical insurance
• ensure patient information is accurate including billing information
• inform patients of medical office procedures and policy
• maintain and manage patient records
• move patients through appointments as scheduled
• answer incoming calls and deal with inquiries
• transfer calls as required
• schedule patient appointments
• collect co-pays and payments
• report statistics as required
• obtain external medical reports as required by medical professionals
• respond and comply to requests for information
• deal with incoming and outgoing post
• complete other clerical duties as assigned
• maintain stock of forms and office supplies
• ensure reception area is well maintained, neat and clean
• safeguard patient privacy and confidentiality

Education and Experience

• high school diploma
• knowledge of medical terminology, procedures and diagnosis
• knowledge of computer and relevant software applications
• knowledge of general administrative and clerical procedures
• working knowledge of healthcare insurance preferred

Key Competencies

• communication skills
• multi-tasking
• flexibility
• time management
• organization
• scheduling
• professionalism
• information collection and management
• planning and organizing
• attention to detail
• customer service skills
• adaptability
• confidentiality