Medical Assistant/ Front Desk

ENT and Allergy Associates of Florida; Tampa (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(K)

6 Paid Holidays

PTO

Job summary

ENT and Allergy Associates of Florida in Tampa is seeking a combined Medical Assistant and Front Desk professional for a full-time, Monday–Friday, 8:00–5:00 position at our Tampa office. The team provides ENT medical and surgical care with a patient-first focus.

A proactive, multitasking candidate with EMR/PM experience, insurance verification, and check-in procedures will thrive in our fast-paced environment while supporting all ENT and allergy services.

Qualifications

• Minimum 1 year clinical experience in a medical practice.
• Strong written and verbal communication skills with a clear speaking voice.
• Ability to prioritize and handle a high volume of patients.
• Ability to work in a team environment.
• Working knowledge of medical terminology.
• Strong computer literacy.
• Bilingual Spanish speaking is a MUST.

Responsibilities

• Provide superior customer service to patients and guests.
• Answer multi-line phones.
• Greet patients, check in, collect insurance information and data.
• Provide intake and new patient forms and office policies.
• Process payments for co-pays and uninsured visits.
• Insurance verification.
• Call patients to remind of appointments and schedule tests.
• Provide patient support and guidance as needed.
• Take vitals.
• Prepare exam rooms.
• Assist physician in exams and procedures with proper consent.
• Sterilize instruments per CDC and ENTAAF guidelines.
• Brief each patient before physician enters the exam room.

Skills

Bilingual Spanish

Clinical experience

Customer service

Communication skills

Team player

Tools

EMR systems

Job description

ENT and Allergy Associates of Florida has been serving the needs of our patients for 63 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge.

Our team is currently seeking a dual role for Medical Assistant and Medical Front Desk professional. This is a full-time, Monday- Friday, 8:00-5:00 position at our Tampa office. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs.

Description

This is an excellent opportunity for an experienced Medical Assistant with Medical check in/out experience. We are looking for a motivated, multitasked professional who can thrive in a fast-paced environment and handle multiple responsibilities. The ideal candidate must be a self-starter, with experience in EMR and PM systems, insurance verification, and check in/check procedures. Candidate should also be willing to learn all aspects of the ENT and Allergy field.

Responsibilities

• Providing superior customer service to all patients and guests
• Answer multi-line phones
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Insurance Verification
• Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
• Provide patients with support and guidance as needed
• Taking vitals
• Preparing exam rooms
• Assisting the physician in exam rooms for procedures as needed (i.e.: wax removal, biopsies, surgical procedures, etc.) obtaining proper consent and ensuring proper scope of practice is followed.
• Cleaning and sterilizing instruments in accordance with CDC and ENTAAF guidelines
• Provide briefing of each patient prior to physician entering the exam room

Requirements

• Minimum 1-year previous clinical experience in a medical practice
• Strong written and verbal communication skills with a clear speaking voice.
• The ability to prioritize and handle a high volume of patients.
• The ability to work in a team environment.
• Working knowledge of medical terminology.
• Strong computer literacy.
• Bilingual Spanish Speaking is a MUST.

Benefits

• Medical, Dental and Vision: Effective 1st of the month after 60 days of full time employment.
• Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment.
• 401(K): Effective 1st of the month after 1 year of employment.
• 6 Paid Holidays: Effective immediately.
• PTO: Time earned per pay period

Physical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Responsibilities may also require the incumbent to travel between ENTAAF offices for support purposes. The incumbent must also be capable of lifting up to 25 pounds. We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job.

Salary is competitive and will be determined based on experience and qualifications.

We are an equal-opportunity employer.

We are a tobacco free workforce.

We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.