Medical Front Desk Specialist – Patient Services

St. Mary's Health Care System; Athens (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

St. Mary's Health Care System in Athens, GA, seeks a full-time front office associate for our medical practice. You will greet patients, collect demographics and insurance data, answer calls, and assist with scheduling and check-out.

Must have a high school diploma, at least 1 year front office/medical records experience, and be proficient with EMR systems (Meditech) and Microsoft Office. Strong customer service and confidentiality required.

Qualifications

• High school diploma or GED required.
• Minimum of 1 year front office and/or medical records experience in physician office or similar setting.
• Must be able to use a computer and be familiar with Medical Office programs including EMR systems.

Responsibilities

• Greet and assist patients and visitors.
• Secure accurate insurance and demographic information for entry into the computer system.
• Answer and route incoming telephone calls; assist patients with questions.
• Assist with patient check out and scheduling of diagnostic procedures or future appointments.
• Perform medical records duties such as filing, scanning and send outs as required.

Skills

Customer service

Interpersonal skills

Telephone etiquette

Education

High school diploma or GED

Tools

Meditech

EMR systems

Microsoft Office

Job description

St. Mary's Health Care System in Athens, GA, seeks a full-time front office associate for our medical practice. You will greet patients, collect demographics and insurance data, answer calls, and assist with scheduling and check-out.

Must have a high school diploma, at least 1 year front office/medical records experience, and be proficient with EMR systems (Meditech) and Microsoft Office. Strong customer service and confidentiality required.