Medical Front Desk & Scheduling Specialist

MemorialCare; Fountain Valley (CA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

$1,500 signing bonus

Job summary

MemorialCare in Fountain Valley, CA is seeking a Front Office Assistant to support Primary Care practices. You will manage front desk duties, verify insurance, handle patient check-in/out, and coordinate appointments in a busy clinic.

This full-time role offers a Monday–Friday day shift, a $1,500 signing bonus for external hires, and opportunities for growth within MemorialCare's integrated health system.

Qualifications

• Medical office experience highly preferred.
• Customer service experience required.
• Experience with insurance, electronic medical records, and multi-line phone systems preferred.

Responsibilities

• Verify patient registration data and insurance eligibility.
• Assist with patient information forms and pre-arrival processes.
• Schedule and reschedule appointments and manage no-shows.
• Answer calls promptly and professionally.
• Maintain patient areas, monitor lobby, and ensure safety.

Skills

Customer service

Medical office experience

Insurance knowledge

EMR systems

Phone systems

Education

High School diploma or equivalent

Medical Terminology Certificate

BLS for Healthcare Provider

Tools

Electronic Medical Records (EMR) software

Multi-line phone systems

Job description

MemorialCare in Fountain Valley, CA is seeking a Front Office Assistant to support Primary Care practices. You will manage front desk duties, verify insurance, handle patient check-in/out, and coordinate appointments in a busy clinic.

This full-time role offers a Monday–Friday day shift, a $1,500 signing bonus for external hires, and opportunities for growth within MemorialCare's integrated health system.