Medical Front Desk Receptionist - Urology

OneOncology; New York (NY); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental, Vision, Life Insurance

Short- and Long-term disability

401k Plan

Generous PTO

8 paid holidays (2 floating)

Job summary

New York Health in Brooklyn, NY is seeking a Medical Front Desk Receptionist for the Urology department. You will welcome patients, schedule appointments, collect co-pays, and maintain accurate records in the EMR while supporting the care team.

The role requires a high school diploma with 2 years of patient-facing experience; a Bachelor’s degree and Russian language skills are a plus. Excellent communication and customer service are essential in a fast-paced, patient-focused environment.

Qualifications

• High School diploma with at least 2 years of patient-facing reception experience.
• Bachelor’s Degree preferred.
• Russian Speaking preferred.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Strong customer service skills.
• 1yr of an EMR experience-Preferred.

Responsibilities

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects.]
• We require:

Skills

Communication

Teamwork

Customer service

Russian language

Education

High School diploma

Bachelor's degree preferred

Tools

EMR experience

Job description

Why Join Our Team?

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.

Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description:

Medical Front Desk Receptionist - Urology

Location: Brooklyn, NY

Hours: Mon-Fr (8.5hr shift between the hours of 7:30am-5:30pm)
Organization: New York Health (NYH)-Urology

In this role, you will:

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects.

We require:

• High School diploma with at least 2 years of patient facing reception experience
• Bachelor’s Degree preferred
• Russian Speaking preferred
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Strong customer service skills.
• 1yr of an EMR experience-Preferred

What we offer:

Salary: Starting at $24 per hour

Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)

Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.
Visit our website at: Nyhealth.com
Follow us on Facebook: NYH on Facebook