Medical Front Desk Receptionist Podiatry

Ankle & Foot Center Of Lake County; Tavares (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a Medical Front Desk Receptionist to join their team. The ideal candidate will support doctors and patients through various clerical tasks, ensuring efficient patient care management. Responsibilities include greeting guests, answering phone calls, and managing patient information. Candidates with a positive attitude and excellent customer service skills are encouraged to apply.

Qualifications

• Proven work experience as a Receptionist or similar role.
• Hands-on experience with office equipment.
• Strong experience in insurance benefits and eligibility.

Responsibilities

• Greet and welcome guests as they arrive at the office.
• Manage and maintain office voicemails and answer multiple phone lines.
• Data entry of new patient information into EHR and check in/out patients.

Skills

Customer Service

Insurance Benefits

Organizational Skills

Communication

Multitasking

Job description

Job description

As a Medical Front Desk Receptionist, you will be responsible for providing clerical, administrative and phone support for our Podiatry practice. We are looking for a self-starter with a positive team player, excellent customer service skills and positive attitude. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication.

Responsibilities

Greet and welcome guests as soon as they arrive at the office

Answering multiple phone lines, directed calls, managed and maintained the office voicemails

Data entry of new patient demographic information, past medical history, etc. into EHR

Check in and check out the patient through the office EMR system (ModMed)

Must have knowledge of copays, co-insurance and deductibles and self-pay pricing

Have knowledge of the insurances accepted in the office

Collect copays and deductibles at the time of service and balance at the end of the day

Call patient to schedule appts when needed for follow up

Scan, update information into patient information

Assist doctor as needed

Provide basic and accurate information in-person and via phone/email

Perform other clerical receptionist duties such as filing, photocopying, and faxing

Skills:

Proven work experience as a Receptionist, Front Office Representative or similar role

Hands-on experience with office equipment (e.g. fax machines and printers)

Professional attitude and appearance

Strong experience in insurance benefits and eligibility

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize task

Experience:

Medical Receptionist Customer service: 1 year (Preferred)

Medical Terminology: 1 year (Preferred)

Podiatry: 1 year (Preferred)

ModMed is a plus

Work Location: One location (Not Remote)

Job Type: Full-time