Medical Front Desk Receptionist - Float

Astera Cancer Care; Town of Riverhead (NY); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental, Vision

Life Insurance

Short- and Long-term disability

401k Plan

Paid Time Off (PTO)

8 paid holidays (2 floating)

Job summary

New York Cancer and Blood Specialists (NYCBS) in Suffolk County is seeking a Medical Front Desk Receptionist - Float to greet patients and visitors, support smooth daily operations, and float among Riverhead, East Moriches, Wading River, Rocky Point, Mt. Sinai and Port Jefferson offices.

Responsibilities include opening and closing procedures, answering phones, collecting co-pays, scheduling appointments, entering data in the EMR, maintaining patient records, protecting HIPAA privacy, and

Qualifications

• High School diploma with at least 2 years of patient facing reception experience.
• Bachelor’s Degree preferred.
• EMR experience preferred.
• Bilingual English and Spanish (preferred)

Responsibilities

• Open and close procedures for the office.
• Greet patients and visitors in a pleasant, professional manner.
• Answer telephones; respond to inquiries; schedule patient appointments.
• Collect co-pays and balance daily finances.
• Assist patients with forms and documentation; maintain patient records in the EMR.
• Monitor and maintain physician schedules; support daily operations.
• Protect patient privacy by adhering to HIPAA guidelines.
• Float to multiple NYCBS offices as needed.

Skills

Customer service

Communication

Bilingual EN/ES

Teamwork

Education

High School Diploma

Bachelor’s Degree preferred

Tools

EMR system

Job description

Why Join Our Team?At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what’s possible in the fight against cancer and blood disorders.If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!Job Description:Medical Front Desk Receptionist - FloatLocation: Suffolk County (Riverhead, Port Jefferson, Setauket, Southampton, & Patchogue)Hours: 5/8.5 hr shifts Mon-Fri (Between the hours of 7-7)Organization: New York Cancer and Blood Specialists (NYCBS)In this role, you will:Be responsible for the daily opening and closing procedures of the office.Welcome all patients and visitors by greeting them in a pleasant, professional manner.Assist in comforting patients and maintaining reception area.Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.Collect co pays and balance total finances of the office on a daily basis.Assist patients with the completion of all necessary forms and documentation.Build and maintain patient records through the use of the practice EMR system.Build, monitor and maintain physician schedules according to suggested scheduling rubrics.Assist with the daily distribution of quality assurance surveys and prevention screenings.Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.Protect patient privacy by adhering to the HIPAA confidentiality guidelines.Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.Maintain daily operations of the office by following standard policies and proceduresPerform tasks as assigned for special projects.Must be available to float to our Riverhead, East Moriches, Wading River, Rocky Point, Mt. Sinai, & Port Jefferson NYH officesWe require:High School diploma with at least 2 years of patient facing reception experienceBachelor’s Degree preferredExcellent oral and written communication skillsAbility to accept direction and work within a team conceptStrong customer service skills.1yr of an EMR experience-PreferredBilingual English and Spanish (preferred)What we offer:Salary: Starting at $24 per hourBenefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, Paid Time Off (PTO), 8 paid holidays (2 floating)Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.Visit our website at: Nycancer.comFollow us on Facebook: NYCBS on Facebook*New York Cancer and Blood Specialists is an Equal Opportunity Employer.*