Medical Front Desk Receptionist- Cumberland

Eye Consultants of Atlanta PC; Atlanta (GA); Presencial; USD 30.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K

Dental

Life

Medical

Paid Time Off

Descripción de la vacante

Eye Consultants of Atlanta PC is seeking a Front Desk team member to perform a variety of administrative and clerical tasks including greeting patients, collecting and verifying insurance information, scheduling appointments, and managing patient records. The ideal candidate should possess excellent communication, organizational, and customer service skills, with a strong attention to detail. This full-time position in Atlanta offers multiple benefits including medical and paid time off.

Formación

• Excellent communication, organizational and time management skills.
• Customer service, computer, and telephone skills.
• Meticulous attention to detail.

Responsabilidades

• Greet patients, gather demographics and insurance information.
• Collect balances, post and balance daily payments.
• Schedule appointments and manage phone interactions.

Conocimientos

Communication skills

Organizational skills

Time management

Customer service

Computer skills

Telephone skills

Attention to detail

Descripción del empleo

Front Desk- Cumberland

Position Overview: Greets patients when they arrive, gathers appropriate demographics and insurance information. Collects due balances, posts and balances a daily payment batch. Schedules appointments and answers telephones. Answers patient questions and provides assistance when necessary.

Benefits Offered

• 401K
• Dental
• Life
• Medical
• Paid Time Off

Employment Type

Full-Time

Check In

• Gather patient demographics, insurance information and enter into NextGen.
• Scan appropriate documents into EMA.
• Verify insurance benefits and eligibility.
• Collect outstanding balances, deductibles, copays due at the time of check in.
• Perform a variety of clerical duties.

Check Out

• Schedule patient's follow up appointment.
• Collect outstanding balances, deductibles, copays due at the time of check out.
• Accurately post payments and provide receipts to patients.
• Balance individual daily receipts and money collected with daily batch postings and Phreesia reconciliation report.
• Perform other duties as assigned or requested.

Appointment Scheduling

• Answer multi-line phones and handle the patient's needs or direct to the appropriate party.
• Call patients to remind them of upcoming appointments.
• Schedule new, follow-up appointments and adjust existing appointments.
• Respond to voicemails in a timely manner.
• Maintain schedule templates for multiple doctors.

Qualifications

• Excellent communication, organizational and time management skills.
• Customer service, computer, and telephone skills.
• Meticulous attention to detail.