Medical Front Desk Receptionist

Gosnaphop; Tulsa (OK); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Job summary

Addison Group is partnering with a behavioral healthcare organization to hire a Medical Front Desk Receptionist for busy outpatient clinics in Tulsa. This patient-facing role handles check-in/check-out, scheduling, and documentation in a high-volume environment.

The position requires solid front office experience in healthcare, top-notch customer service, and strong communication skills. Expect 40 hours per week, onsite at multiple Tulsa locations with extensive training and professional attire.

Qualifications

• Minimum 2 years of recent medical front office experience.
• Healthcare, behavioral health, mental health, or public health experience preferred.
• Strong customer service and patient-facing experience.
• Comfortable interacting with patients who may be upset or experiencing challenging circumstances.
• Strong written and verbal communication skills.
• Excellent multitasking and organizational abilities.
• Tech-savvy and comfortable with extensive data entry and documentation.
• Reliable and able to maintain a consistent work schedule.

Responsibilities

• Check patients in and out and assist with walk-in appointments.
• Schedule, monitor, and reschedule appointments across multiple service areas.
• Create new patient charts and update demographic information.
• Verify Medicaid and commercial insurance eligibility.
• Scan and upload documentation into the EMR.
• Track patient progress and maintain detailed, accurate documentation.
• Manage electronic task requests and internal communications.
• Communicate with clinical and administrative teams regarding patient needs.
• Collect and maintain insurance cards and other required patient documentation.

Skills

Medical front office

Customer service

Multitasking

Data entry

Communication skills

Tools

EMR software

Job description

Job title: Medical Front Desk Receptionist

Location: Tulsa, OK – Multiple Locations

Industry: Healthcare / Behavioral Health

Pay: $18.00 / Per hour

Benefits: This position is eligible for medical, dental, vision, life insurance and 401k.

About Our Client:

Addison Group is partnering with a behavioral healthcare organization seeking a Medical Front Desk Receptionist to support busy outpatient clinics. This is a patient-facing role supporting individuals receiving mental health and addiction services.

Job Description:

The Medical Front Desk Receptionist will support daily clinic operations through patient check-in/check-out, scheduling, insurance eligibility checks, and extensive documentation. This is a high-volume environment requiring strong multitasking skills and the ability to professionally interact with a wide variety of patients.

Key Responsibilities:

• Check patients in and out and assist with walk-in appointments.
• Schedule, monitor, and reschedule appointments across multiple service areas.
• Create new patient charts and update demographic information.
• Verify Medicaid and commercial insurance eligibility.
• Scan and upload documentation into the EMR.
• Track patient progress and maintain detailed, accurate documentation.
• Manage electronic task requests and internal communications.
• Communicate with clinical and administrative teams regarding patient needs.
• Collect and maintain insurance cards and other required patient documentation.

Requirements:

• Minimum 2 years of recent medical front office experience required.
• Healthcare, behavioral health, mental health, or public health experience preferred.
• Strong customer service and patient-facing experience.
• Comfortable interacting with patients who may be upset or experiencing challenging circumstances.
• Strong written and verbal communication skills.
• Excellent multitasking and organizational abilities.
• Tech-savvy and comfortable with extensive data entry and documentation.
• Reliable and able to maintain a consistent work schedule.

Additional Details:

• Location: Location: Tulsa, OK
• Opportunities may be based at various clinic locations throughout the Tulsa area (74114, 74120, 74135).
• Monday–Friday, 40 hours per week.
• Available schedules fall between 7:30 AM–8:30 PM and will be set based on clinic needs.
• 100% onsite in a clinical environment.
• Extensive hands-on training with mentor/trainer support.
• Business casual/professional attire.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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