Medical Front Desk & Patient Services Coordinator

Headlands Research; California (MO); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Health insurance (medical, dental, vision)

Health Savings Accounts (HSA)

Flexible Spending Accounts (FSA)

Paid Time Off (PTO)

401(k) with company match

Job summary

Headlands Research is looking for a Medical Front Desk Receptionist for the Peninsula Research Associates in Rolling Hills Estates, CA. This full-time position involves managing front desk operations and supporting administrative tasks. The ideal candidate will have strong organizational skills, proficiency in technology, and a commitment to excellent customer service. Benefits include health insurance, paid time off, and opportunities for professional growth as part of a friendly and collaborative culture.

Qualifications

• Prior experience scheduling customer/patient appointments and handling phone calls required.
• Experience within a healthcare environment is required.
• Strong proficiency in technology and computer applications.

Responsibilities

• Greet and assist patients in a friendly manner.
• Manage phone calls and schedule appointments.
• Maintain a clean and organized reception area.
• Collect patient information and maintain records.
• Collaborate with clinical staff to support operations.

Skills

Organizational skills

Customer service

Computer skills

Communication skills

Bilingual (English and Spanish)

Education

High school diploma or equivalent

Certification in medical office administration

Job description

Headlands Research is looking for a Medical Front Desk Receptionist for the Peninsula Research Associates in Rolling Hills Estates, CA. This full-time position involves managing front desk operations and supporting administrative tasks. The ideal candidate will have strong organizational skills, proficiency in technology, and a commitment to excellent customer service. Benefits include health insurance, paid time off, and opportunities for professional growth as part of a friendly and collaborative culture.