Medical Front Desk & Patient Experience Lead

Southwest Women's Oncology; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

401(k)

Paid time off

Access to the Optimum HumanPerformance

opportunities to grow within the Opt­

Job summary

Southwest Women's Oncology in Albuquerque, NM seeks a Front Desk Receptionist to own the patient and client experience at arrival. You will manage check-in, scheduling, billing support, and front office operations across a busy medical practice, coordinating with clinicians and wellness teams for seamless patient flow.

We value warmth, professionalism and attention to detail, and offer competitive compensation, health benefits, 401(k), PTO, and growth opportunities within the Optimum Platform.

Qualifications

• Experience working in a medical office or healthcare setting.
• Strong customer service skills with a friendly, proactive approach.
• Proficiency in scheduling software and EHR systems.

Responsibilities

• Greet patients and check them in upon arrival, ensuring a warm and professional first impression.
• Manage scheduling, appointments, and coordination across clinical and wellness services.
• Assist with billing questions, data entry, and front office administrative tasks with confidentiality.

Skills

Medical office experience

Customer service

Scheduling software

EHR systems

Job description

Southwest Women's Oncology in Albuquerque, NM seeks a Front Desk Receptionist to own the patient and client experience at arrival. You will manage check-in, scheduling, billing support, and front office operations across a busy medical practice, coordinating with clinicians and wellness teams for seamless patient flow.

We value warmth, professionalism and attention to detail, and offer competitive compensation, health benefits, 401(k), PTO, and growth opportunities within the Optimum Platform.