Medical Front Desk & Office Operations Coordinator

Integrated Respiratory Solutions; Illinois; On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Integrated Respiratory Solutions is seeking a dependable Front Desk & Office Operations Coordinator in Carol Stream, IL. You will be the central point for daily front‑office operations, delivering outstanding patient service in person and by phone.

The ideal candidate has Brightree experience, DME exposure (sleep products preferred), and strong Microsoft Office skills, with the ability to multitask and work independently in a fast paced healthcare setting.

Qualifications

• Must have proven Brightree experience in a front‑office setting.
• Must have DME experience, preferably sleep products.
• Strong multitasking and professional customer service mindset.

Responsibilities

• Serve as primary front‑office contact for patients and visitors.
• Manage daily patient check‑in and check‑out processes.
• Verify insurance eligibility, coverage, deductibles, and patient responsibility.
• Maintain patient demographics and financial information accurately.
• Explain insurance coverage and equipment requirements clearly.
• Schedule, confirm, and manage patient appointments.
• Answer calls, respond to inquiries, document interactions.
• Monitor daily schedules and patient flow for smooth operations.
• Maintain organized records and front‑office systems.
• Identify workflow issues and report to leadership.

Skills

Brightree proficiency

DME experience

Multitasking

Customer service

Microsoft Office

Tools

Brightree

Outlook

Teams

Job description

Integrated Respiratory Solutions is seeking a dependable Front Desk & Office Operations Coordinator in Carol Stream, IL. You will be the central point for daily front‑office operations, delivering outstanding patient service in person and by phone.

The ideal candidate has Brightree experience, DME exposure (sleep products preferred), and strong Microsoft Office skills, with the ability to multitask and work independently in a fast paced healthcare setting.