Medical Front Desk & Office Assistant

Atrium Health Floyd; Rockmart (GA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Job summary

Advocate Health’s Rockmart Immediate Care is seeking a Front Office Assistant to manage front-desk duties, scheduling, telephone tasks, and general clerical work for the practice. The role supports patient flow, billing, and data management with a focus on accuracy and service quality.

The ideal candidate will have a high school diploma or GED, medical office training preferred, and experience with medical terminology and coding. Excellent communication and customer service skills are essential.

Qualifications

• High school diploma or GED from an accredited institute required.
• Two year course for medical office assistant at the post-secondary level preferred.
• Prior experience with front desk responsibilities in a medical office setting.
• Knowledge of medical terminology and ICD-9/CPT coding is required.
• Accurate typing and filing skills required.
• Experience in the use of medical office information systems, electronic billing, and other automated functions preferred.
• Candidate must possess strong verbal and written communication skills, have a commitment to customer service, and communicate effectively with all applicable customers and age groups.

Responsibilities

• The Front Office Assistant handles all clerical duties related to the medical practice's business operations, including telephone duties, scheduling, and filing.
• Performs routine administrative tasks to support patient flow and office efficiency.
• Supports billing and front desk processes and ensures accurate data entry and recordkeeping.

Skills

Medical terminology

ICD-9/CPT coding

Typing & filing

Customer service

Education

High school diploma or GED

Medical office course (2 years)

Job description

Advocate Health’s Rockmart Immediate Care is seeking a Front Office Assistant to manage front-desk duties, scheduling, telephone tasks, and general clerical work for the practice. The role supports patient flow, billing, and data management with a focus on accuracy and service quality.

The ideal candidate will have a high school diploma or GED, medical office training preferred, and experience with medical terminology and coding. Excellent communication and customer service skills are essential.