Medical Front Desk Coordinator — Patient Care & Scheduling

Washington Gastroenterology; Bellevue (WA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Holidays

Float holiday

Annual discretionary bonuses

Job summary

Washington Gastroenterology is seeking a Full-time Front Desk Coordinator to join our medical clinic in Bellevue, WA. You will greet patients, answer phones, schedule appointments, verify demographics, and enter information into the EMR.

This role emphasizes patient satisfaction, professional communication, and accurate data entry. High School diploma required; 1 year medical office experience preferred; knowledge of medical terminology and gMed experience a plus.

Qualifications

• High School graduate or equivalent.
• Minimum of one year experience in a medical office.
• Knowledge of medical terminology preferred.
• Experience and/or training in medical office protocol preferred.
• gMed experience preferred.

Responsibilities

• Meets and greets patients and visitors in a professional and courteous manner.
• Answer telephones, schedule appointments and direct calls appropriately.
• Obtain and verify patient demographic and financial information and enter into the EMR accurately.
• Enter information into the practice management system manually or scanned.
• Collect and process patient copays and remaining balances according to policies.
• Review schedules for accuracy and efficiency and notify supervision of discrepancies.
• Schedule follow up appointments, diagnostic testing, procedures, and referrals.
• Explain procedure preps and all details pertaining to scheduled procedures.
• Process mail; maintain inventory of office supplies; keep reception area neat.
• All other duties as assigned.

Skills

Communication

Microsoft Office

Data entry

Multitasking

Education

High School diploma

Tools

gMed

Job description

Washington Gastroenterology is seeking a Full-time Front Desk Coordinator to join our medical clinic in Bellevue, WA. You will greet patients, answer phones, schedule appointments, verify demographics, and enter information into the EMR.

This role emphasizes patient satisfaction, professional communication, and accurate data entry. High School diploma required; 1 year medical office experience preferred; knowledge of medical terminology and gMed experience a plus.