Medical Front Desk Coordinator (Aiken, SC)

The JOY FM; Aiken (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Georgia Carolina Orthopedics in Aiken, SC, seeks a Front Desk Coordinator to be the face of the practice at our location and ensure a positive patient experience from check-in to check-out.

You will manage front-office operations, verify insurance, schedule appointments, collect co-pays, and support administrative tasks while maintaining a warm, professional demeanor.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of experience in a medical practice front desk preferred.
• Knowledge of medical terminology and insurance verification a plus.
• Proficient with Microsoft Office and EMR systems.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Athena Experience PLUS.

Responsibilities

• Greet patients and visitors professionally.
• Check patients in and out for appointments.
• Verify and update patient insurance and personal information.
• Answer calls and route them appropriately.
• Schedule, confirm, and reschedule appointments.
• Collect co-pays and process payments.
• Maintain a clean and organized front office area.
• Collaborate with clinical staff for smooth patient flow.
• Assist with administrative tasks as needed.

Skills

Microsoft Office

EMR systems

Education

High school diploma or equivalent

Tools

Microsoft Office

Electronic Medical Records (EMR)

Job description

Medical Front Desk Coordinator (Aiken, SC)

Description

At Georgia Carolina Orthopedics, we're committed to providing exceptional orthopedic care with compassion, precision, and integrity. Our team of skilled providers, clinical staff, and administrative professionals work together to create a welcoming, patient-first environment. We are currently seeking a Front Desk Coordinator who will be the face of our practice at our Aiken location and play a key role in ensuring a positive patient experience from start to finish. Job Summary As the Front Desk Coordinator, you will be the first point of contact for patients, visitors, and vendors. Your responsibilities will include managing front office operations such as patient check-in/check-out, appointment scheduling, insurance verification, and general administrative support. This role requires excellent communication skills, attention to detail, and a warm, professional demeanor.

Key Responsibilities

• Greet patients and visitors with professionalism and a positive attitude
• Check patients in and out for appointments efficiently and accurately
• Verify and update patient insurance and personal information
• Answer incoming calls and route them appropriately
• Schedule, confirm, and reschedule patient appointments
• Collect co-pays and process payments
• Maintain a clean and organized front office area
• Collaborate with clinical staff to ensure smooth patient flow
• Assist with administrative tasks as needed

Qualifications

• High school diploma or equivalent required
• Minimum of 1-2 years of experience working in a medical practice front desk required
• Knowledge of medical terminology and insurance verification a plus
• Proficient with Microsoft Office and electronic medical records (EMR) systems
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Ability to remain calm and professional in a fast-paced environment
• Athena Experience PLUS

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