Medical Front Desk Coordinator

Southern Orthopedic Specialists, PA; Panama City (FL); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Southern Orthopedic Specialists, PA is seeking a full-time medical receptionist to be the first point of contact in our Florida clinic. You will greet patients, handle phone inquiries, schedule tests and appointments, collect payments, and maintain patient records with accuracy.

The ideal candidate has a high school diploma, 1–2 years in medical office scheduling, EHR experience, and an ability to multitask in a fast-paced orthopedic environment. In-person work is required.

Qualifications

• High school diploma or equivalent.
• 2 years of medical office scheduling experience.
• Thorough understanding of medical office workflows.
• 1 year of experience with EHR.
• Experience in Family Medicine and/or Orthopedics is a plus.

Responsibilities

• Greet patients and visitors in person or by phone.
• Answer phones with polite, consistent etiquette.
• Register new patients and update demographics.
• Verify insurance and patient information at scheduling.
• Schedule tests, MRIs, referrals, and follow-up appointments.
• Collect payments and record daily batches; reconcile cash.
• Maintain confidentiality of patient information.
• Keep clinic supplies stocked and organized.
• Coordinate patient flow with providers and staff.

Skills

Communication

Multi-tasking

Attention to detail

Fast pace environment

Teamwork

Learning mindset

Active listening

Situational awareness

Education

High school diploma or equivalent

Job description

Southern Orthopedic Specialists, PA is seeking a full-time medical receptionist to be the first point of contact in our Florida clinic. You will greet patients, handle phone inquiries, schedule tests and appointments, collect payments, and maintain patient records with accuracy.

The ideal candidate has a high school diploma, 1–2 years in medical office scheduling, EHR experience, and an ability to multitask in a fast-paced orthopedic environment. In-person work is required.