Medical Front Desk Concierge

United Urology Group; Brighton (CO); On-site; USD 24,796 - 28,929; Full time

Job summary

United Urology Group is seeking a Front Desk Receptionist to provide superb patient and staff support and office coordination. You will schedule appointments, assist with testing, collect co-pays, and ensure accurate intake and demographics in Practice Management and EHR.

The role requires traveling to other sites within a reasonable geographic region and maintaining a caring, professional attitude while delivering excellent customer service.

Qualifications

• Minimum High School Diploma or GED.
• Minimum of two years of front office experience, preferably in a medical setting.
• 1–2 years of customer service experience.

Responsibilities

• Create a positive and professional first impression of the practice.
• Schedule appointments and support physician-directed testing.
• Ensure all patient paperwork for the day is complete.
• Collect co-pays and past balances at check-in and enter into Practice Management.
• Enter patient demographics and clinical information into Practice Management and EHR.
• Scan driver’s licenses and insurance cards into Ntierprise.
• Obtain and link referrals to the day’s appointment in the EMR.
• Reconcile payment batches daily and report to Site Manager.
• Schedule follow-up procedures and coordinate local ASC cases.
• Assist patients with Phreesia registration.
• Travel to other sites within a reasonable geographic region.

Skills

Customer service

Attention to detail

Communication

HIPAA compliance

Multitasking

Problem-solving

Education

High School Diploma or GED

Tools

Practice Management

EHR/EMR systems

Job description

United Urology Group is seeking a Front Desk Receptionist to provide superb patient and staff support and office coordination. You will schedule appointments, assist with testing, collect co-pays, and ensure accurate intake and demographics in Practice Management and EHR.

The role requires traveling to other sites within a reasonable geographic region and maintaining a caring, professional attitude while delivering excellent customer service.