Medical Front Desk - Bilingual, Spanish

South-Florida-Ent-Associates; Miami (FL); On-site; USD 34,000 - 48,000; Full time

Job summary

South-Florida-Ent-Associates is seeking a friendly Medical Front Desk professional for our Otolaryngology practice in Miami. You will greet patients, manage check-ins, schedule appointments, and handle patient records while coordinating with physicians to deliver a seamless experience from arrival to checkout.

We value a courteous, organized individual who can balance administrative duties with compassionate patient service, contributing to a positive workplace and professional growth

Qualifications

• High School graduate or equivalent.
• One year of related experience.

Responsibilities

• Greet patients and visitors.
• Schedule appointments and manage patient records.
• Answer phone calls and route inquiries.
• Coordinate with physicians and clinical staff to ensure smooth patient flow.

Skills

Customer service

Scheduling

Phone etiquette

Medical front desk

Education

High School diploma

Tools

EMR/EHR system

Scheduling software

Job description

Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!

As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.

In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.

We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk team member, with a passion for Otolaryngology, we encourage you to review the requirements below.

Required Education and Experience

• High School graduate or equivalent
• One year of related experience

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.