Medical Front Desk

South Florida ENT Associates (SFENTA); Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

South Florida ENT Associates (SFENTA) in Florida is seeking a friendly Medical Front Desk professional to greet patients, schedule appointments, and manage check-in/out processes. You will coordinate with physicians and staff to ensure a smooth patient experience and accurate records.

Ideal candidates have a high school diploma and at least one year of related experience, plus strong customer service and communication skills.

Qualifications

• High school graduate or equivalent.
• At least 1 year of related experience.
• Excellent customer service and communication skills.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Schedule and confirm appointments; manage patient records.
• Answer phone calls and handle patient inquiries.
• Assist with check-in/check-out and coordination with clinicians.

Skills

Customer service

Scheduling appointments

Telephone etiquette

Organizational skills

Education

High school diploma or equivalent

Tools

EMR/EHR software

Microsoft Office

Job description

Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!

As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.

In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.

We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk team member, with a passion for Otolaryngology, we encourage you to review the requirements below.

Required Education and Experience

• High School graduate or equivalent
• One year of related experience

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job‑related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.