Medical Front Desk & Authorizations Specialist

LIVING WELL COMPREHENSIVE PAIN CENTER; Haverford Township (PA); On-site; USD 32,000 - 48,000; Full time

Job summary

Living Well Comprehensive Pain Center in Pennsylvania is seeking a friendly, detail‑oriented office assistant to support our physical medicine and rehabilitation practice. The role involves handling authorizations, scheduling, phone/email communications, and basic front-desk duties in a busy three‑day schedule.

You will work closely with the billing clerk, learn procedure and medication prior authorizations, perform insurance checks for future patients, collect copays, and assist with urine drug

Qualifications

• Must enjoy interacting with people.
• Willing to perform basic office cleaning and upkeep.

Responsibilities

• Know how to perform medication and MRI prior authorizations electronically.
• Learn to do procedure authorizations with training (physician handles many).
• Answer phones, schedule various appointment types, and communicate by email.
• On days with additional time, perform insurance checks for future patients, collect copays.
• Urine drug screens are performed with a no-touch approach.

Skills

Customer service

Phone etiquette

Scheduling

Insurance verification

Prior authorizations

Data entry

EMR systems

Microsoft Office

Tools

EMR systems

Microsoft Office

Job description

Living Well Comprehensive Pain Center in Pennsylvania is seeking a friendly, detail‑oriented office assistant to support our physical medicine and rehabilitation practice. The role involves handling authorizations, scheduling, phone/email communications, and basic front-desk duties in a busy three‑day schedule.

You will work closely with the billing clerk, learn procedure and medication prior authorizations, perform insurance checks for future patients, collect copays, and assist with urine drug