Medical Front Desk Associate

RS Eye Care; Holly Springs (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k

Medical

Dental

Vision

Aflac

PTO

Holiday Pay

Job summary

RS Eye Care is seeking a friendly Optometric Front Desk Associate to be the welcoming face of the practice. You will handle front-desk duties, check-ins, appointment scheduling, and patient communications while supporting insurance verification and administrative tasks.

The ideal candidate has excellent communication, organization, and the ability to multitask in a busy clinical environment. Training is provided for the right candidate, even without prior optometry experience.

Qualifications

• Friendly, outgoing personality and strong communication.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a busy environment.
• Medical/optometric office experience is a plus, but training provided.
• Genuine passion for helping others and teamwork.

Responsibilities

• Greet patients with a warm smile and make them feel at home.
• Schedule appointments and manage the calendar.
• Assist patients with check-ins, paperwork, and insurance verification.
• Handle phone calls, emails, faxes, and inquiries professionally.
• Support the team with administrative tasks and maintain office flow.

Skills

Personality

Professional Manner

Writing skills

Detail orientation

Efficient worker

Reliability

EMR experience

Education

High School diploma or equivalent

Tools

EMR software

Job description

Join Our Visionary Team as an Optometric Front Desk Superstar!

Are you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we're looking for YOU to be the friendly face of our practice!

Who We Are:

We're a cutting-edge optometric practice dedicated to providing top-notch eye care while creating a welcoming and professional atmosphere for our patients. From state-of-the-art technology to a compassionate team, we pride ourselves on delivering excellence in every way.

What You'll Do:

As our Optometric Front Desk Associate, you'll be at the heart of our operations, ensuring a seamless and enjoyable patient experience. Your daily duties will include:

• Greeting patients with a warm smile and making them feel at home.


• Scheduling appointments and managing the calendar like a pro.


• Assisting patients with check-ins, paperwork, and insurance verification.


• Handling phone calls, emails, faxes, and inquiries with professionalism and care.


• Supporting the team with administrative tasks and maintaining office flow.

What You Bring:

• A friendly, outgoing personality with exceptional communication skills.


• Outstanding organizational skills and attention to detail.


• Ability to multitask and thrive in a busy environment.


• Experience in a medical or optometric office is a plus, but not required - we'll train the right person!


• A genuine passion for helping others and being part of a team.

Why Join Us?

• Competitive pay and benefits.


• Opportunities for growth and learning in a supportive environment.


• A chance to make a real difference in our patients' lives.


• A vibrant, team-oriented culture where your contributions are valued.

Qualification:

• Fantastic personality


• High School diploma or equivalent


• Professional Manner


• Excellent writing skills.


• Detail oriented


• Must have the ability to work efficiently


• Must be reliable


• EMR experience a plus

Benefits:

• 401k


• Medical


• Dental


• Vision


• Aflac


• PTO


• Holiday Pay