Medical Front Desk

ENT and Allergy Associates of Florida; Florida; On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401(K) after 1 year

Paid Holidays

PTO

PTO

Job summary

A healthcare organization in Florida is seeking a Medical Front Desk Representative for a full-time position. The role involves greeting patients, handling insurance information, scheduling appointments, and maintaining records. Ideal candidates will have previous experience in a medical practice, strong communication skills, and the ability to work in a team environment. Benefits include health insurance and paid time off. Salary is based on experience.

Qualifications

• Preferred 1-year previous experience in a medical practice.
• Strong customer service and interpersonal skills.
• Strong written and verbal communication skills.
• Ability to prioritize and handle a high volume of patients.
• Working knowledge of medical terminology.
• Working knowledge of medical terminology.
• Bi-lingual Spanish speaking is a plus.

Responsibilities

• Providing superior customer service to all patients and guests.
• Answering multi-line phones and greeting patients.
• Processing payments and verifying insurance information.
• Scheduling appointments based on availability.
• Maintaining patient records and files.
• Insurance Verification
• Schedule appointments for new and recurring patients based on Physician and PA/NP availability
• Maintain hard copy patient records as well as the files stored in our EHR
• Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
• Provide patients with support and guidance as needed

Skills

Customer service

Communication skills

Teamwork

Computer literacy

Bilingual Spanish

Tools

EHR systems

Office software

Job description

Overview

ENT and Allergy Associates of Florida has been serving the needs of our patients for 62 years. Join us and experience what it2s like to take pride in being part of a dynamic team that is on the cutting edge.

We are currently seeking a Medical Front Desk Representative for a full-time, Monday - Friday, 8:00am-5:00pm position at our Fort Pierce and Port St. Lucie offices. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs.

Responsibilities

• Providing superior customer service to all patients and guests
• Answer multi-line phones
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Insurance Verification
• Schedule appointments for new and recurring patients based on Physician and PA/NP availability
• Maintain hard copy patient records as well as the files stored in our EHR
• Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
• Provide patients with support and guidance as needed

Requirements

• Preferred 1-year previous experience in a medical practice.
• Strong customer service and interpersonal skills.
• Strong written and verbal communication skills with a clear speaking voice.
• The ability to prioritize and handle a high volume of patients.
• The ability to work in a team environment.
• Working knowledge of medical terminology.
• Strong computer literacy.
• Bi-lingual Spanish speaking is a plus.

Benefits

• Medical, Dental and Vision: Effective 1st of the month after 60 days of full time employment.
• Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment.
• 401(K): Effective 1st of the month after 1 year of employment.
• 6 Paid Holidays: Effective immediately.
• PTO: Time earned per pay period

Physical Demands

Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Responsibilities may also require the incumbent to travel between ENTAAF offices for support purposes. The incumbent must also be capable of lifting up to 10 pounds. We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job.

Salary will be determined based on experience.

We are an equal-opportunity employer.

We are a tobacco free workforce.

We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.