Medical Field Service Technician – Growth & Training

BMS Performance Ltd

Palo Alto (CA)

On-site

USD 41,000 - 44,000

Full time

33 hours ago
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Benefits offered by this job

Company vehicle
Quarterly bonus scheme
Overtime opportunities
20 days paid leave
Clear progression opportunities

Job summary

BMS Performance Ltd. is seeking a Field Service Technician to support hospitals in Palo Alto and the surrounding area.

This field-based role focuses on preventative maintenance, fault diagnosis and repairs for medical equipment, with some installation activity and travel to nearby facilities. You will service ~10-20 hospital locations, predominantly at one primary site, and interact with hospital staff and engineering teams.

Qualifications

  • 1–2 years of relevant technical experience.
  • Experience on mechanical and electrical equipment.
  • Good communication and a customer-focused approach.

Responsibilities

  • Carry out planned preventative maintenance on medical equipment.
  • Diagnose and repair electrical and mechanical faults.
  • Service hospital beds, patient lifts and mobility equipment.
  • Support installation of new equipment where required.
  • Respond to customer service requests and technical issues.
  • Maintain equipment to quality and safety standards.
  • Manage spare parts, stock and equipment requirements.
  • Maintain accurate service documentation and records.
  • Build strong relationships with hospital staff and engineering teams.
  • Understand customer service agreements and identify opportunities for additional support.

Skills

Electromechanical servicing
Fault-finding
Customer-facing
Independent working
Commercial awareness

Job description

BMS Performance Ltd. is seeking a Field Service Technician to support hospitals in Palo Alto and the surrounding area.

This field-based role focuses on preventative maintenance, fault diagnosis and repairs for medical equipment, with some installation activity and travel to nearby facilities. You will service ~10-20 hospital locations, predominantly at one primary site, and interact with hospital staff and engineering teams.

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