Medical Exam Scheduling Coordinator

Acuity International; Town of Florida (NY); On-site; USD 21,000 - 25,000; Full time

Job summary

Acuity International is seeking an Administrative Support Specialist to provide courteous customer service and essential scheduling for the medical exam and drug screening programs within Occupational Health Services. You will coordinate with examinees and network providers to arrange employment-related examinations and interact daily with the team and provider partners.

Some weekend hours may be required. The ideal candidate has a high school diploma, strong MS Office and communication skills,

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred.
• Ability to use MS Office and basic software tools.
• Strong written and spoken communication skills.

Responsibilities

• Coordinate with examinees and network providers to schedule employment-related examinations.
• Follow program protocols and maintain HIPAA-compliant handling of results.
• Process examinations from scheduling to final status for billing and delivery to the client.
• Provide professional customer service and handle routine inquiries via phone, email, and mail.
• Maintain accurate records and support OSHA/ISO/JCAHO compliance where applicable.

Skills

Customer service experience

Written and verbal communication

Organization and attention to detail

Dependability

Flexible schedule

Background check & drug screen

Education

High School Diploma or equivalent

Tools

MS Office Suite

Adobe Acrobat

Database software

Job description

Acuity International is seeking an Administrative Support Specialist to provide courteous customer service and essential scheduling for the medical exam and drug screening programs within Occupational Health Services. You will coordinate with examinees and network providers to arrange employment-related examinations and interact daily with the team and provider partners.

Some weekend hours may be required. The ideal candidate has a high school diploma, strong MS Office and communication skills,