Medical Equipment Technician (Delivery/Setup)

Hart Medical Equipment; Findlay (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Hart Medical Equipment in Findlay, OH is looking for a full-time delivery technician responsible for delivering, assessing, educating, and documenting plans of service for home medical equipment. You will coordinate delivery windows, ensure safe setup, and provide comprehensive customer instruction in the home environment.

Candidates should have a high school diploma or GED, a clean driving record, and a valid Chauffeur’s license.

Qualifications

• High school diploma or GED required.
• Clean driving record and valid Chauffeur’s license.
• Strong verbal and written communication and exceptional customer service.
• Ability to read and write and perform basic mathematical calculations.

Responsibilities

• Provide exceptional customer service to internal and external customers.
• Contacts patients and provides delivery windows.
• Provides delivery, pick up and maintenance of home medical equipment and supplies.
• Evaluates home and caregivers to ensure safe environment for equipment.
• Instructs customer/family in proper and safe use of equipment and supplies.
• May collect money from customers for private pay charges as directed.
• Cleans and tests equipment per policy and manufacturer specifications.
• Maintains delivery vehicle per policy.
• Accepts on-call service rotation as required.

Skills

Customer service

Communication skills

Basic math

Education

High school diploma or GED

Job description

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. EOE

Status: Full Time

Time: M-F 8 - 5 pm

Location: Findlay, OH

SUMMARY

Delivers, assesses, educates, and documents plan of service to ensure the safe and appropriate use of Medical equipment by performing the following duties.

ESSENTIAL DUTIES and RESPONSIBILITIES

Includes the following and other duties that may be assigned by management.

• Provide exceptional customer service to our internal and external customers.
• Contacts patients and provides delivery windows
• Provides delivery, pick up and maintenance of various types of home medical equipment and medical supplies.
• Evaluates home and caregivers to ensure safe and appropriate environment for equipment
• Instructs customer and/or family in the proper and safe use of equipment and/or supplies.
• May collect money from customers for private pay charges as directed.
• Cleans and test equipment according to company policy and manufacturers’ specifications.
• Clean, organize and maintain delivery vehicle according to company policy.
• Accepts on-call service rotation as required by the company.

PHYSICAL DEMANDS

Must be in good physical condition. Frequently required to stand, walk, use hands to finger functions, handle or feel, reach with hands and arms, and talk and hear. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee must regularly lift and / or move up to 70 pounds and occasionally lift and / or move up to 100 lbs. Regularly exposed to outside weather conditions. Driving during inclement weather in all seasons.

REQUIRED LICENSES OR CERTIFICATIONS

• Clean Driving Record
• Valid Chauffer’s License

OTHER SKILLS

Strong verbal and written communication skills. High level of prioritization skills and appropriate sense of urgency to fulfil services. Ability to read and write and perform basic mathematical calculations. Exceptional customer service skills.

EDUCATION

High school diploma or general education degree (GED) required.

IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.