Medical Equipment Technician (Delivery/Setup)

Hart Medical Equipment; Southfield (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Hart Medical Equipment in Southfield, MI delivers, assesses, educates, and documents plan of service to ensure the safe and appropriate use of Medical equipment.

This full-time role involves coordinating deliveries, contacting patients for delivery windows, training families, and maintaining equipment and vehicles.

Qualifications

• High school diploma or GED required.
• Clean driving record and a valid Chauffer’s License.
• Current DOT Medical Examiners Certificate or ability to obtain a DOT Medical Examiners Certificate

Responsibilities

• Provide exceptional customer service to our internal and external customers.
• Contact patients and provide delivery windows.
• Provide delivery, pick up and maintenance of various types of home medical equipment and medical supplies.
• Evaluate home and caregivers to ensure a safe and appropriate environment for equipment.
• Instruct customer and/or family in the proper and safe use of equipment and/or supplies.
• May collect money from customers for private pay charges as directed.
• Clean and test equipment according to company policy and manufacturers’ specifications.
• Clean, organize and maintain delivery vehicle according to company policy.
• Accept on-call service rotation as required by the company.

Skills

Customer service

Delivery logistics

Communication

Safety awareness

Education

High school diploma or GED

Job description

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. EOE

Status: Full Time

Time: M-F

Location: Southfield, MI

SUMMARY

Delivers, assesses, educates, and documents plan of service to ensure the safe and appropriate use of Medical equipment by performing the following duties.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Provide exceptional customer service to our internal and external customers.
• Contact patients and provide delivery windows.
• Provide delivery, pick up and maintenance of various types of home medical equipment and medical supplies.
• Evaluate home and caregivers to ensure a safe and appropriate environment for equipment.
• Instruct customer and/or family in the proper and safe use of equipment and/or supplies.
• May collect money from customers for private pay charges as directed.
• Clean and test equipment according to company policy and manufacturers’ specifications.
• Clean, organize and maintain delivery vehicle according to company policy.
• Accept on-call service rotation as required by the company.

PHYSICAL DEMANDS

Must be in good physical condition. Frequently required to stand, walk, use hands for finger functions, handle or feel, reach with hands and arms, and talk and hear. The employee frequently is required to stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 70 pounds and occasionally lift and/or move up to 100 lbs. Regularly exposed to outside weather conditions. Driving during inclement weather in all seasons.

REQUIRED LICENSES OR CERTIFICATIONS

• Clean Driving Record
• Valid Chauffer’s License
• Current DOT Medical Examiners Certificate or ability to obtain a DOT Medical Examiners Certificate

OTHER SKILLS

Strong verbal and written communication skills. High level of prioritization skills and appropriate sense of urgency to fulfil services. Ability to read and write and perform basic mathematical calculations. Exceptional customer service skills.

EDUCATION

High school diploma or general education degree (GED) required.

EEO Statement

IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.