Medical Equipment Technician (Delivery/Setup)

Hart Medical Equipment; Flint (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Hart Medical Equipment in Flint, MI is seeking a full-time 2nd shift Delivery Technician to deliver, assemble and educate customers on home medical equipment. The role requires a valid chauffeur's license, ability to lift up to 100 lbs, and a high school diploma.

The technician will provide exceptional customer service, coordinate delivery windows, perform maintenance, and ensure safe use of equipment in customers' homes.

Qualifications

• High school diploma or GED is required.
• Experience in home care or medical equipment is a plus.
• Strong communication and customer service skills.

Responsibilities

• Provide exceptional customer service to our internal and external customers.
• Contacts patients and provides delivery windows.
• Provides delivery, pick up and maintenance of home medical equipment and medical supplies.
• Evaluates home and caregivers to ensure safe and appropriate environment for equipment.
• Instructs customer and/or family in the proper and safe use of equipment and/or supplies.
• May collect money from customers for private pay charges as directed.
• Cleans and test equipment according to company policy and manufacturers' specifications.
• Clean, organize and maintain delivery vehicle according to company policy.
• Accepts on-call service rotation as required by the company.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Prioritization

Education

High school diploma or GED

Job description

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. EOE

Status: Full Time

Time: 2nd shift M-F

Location: Flint, MI

SUMMARY: Delivers, assesses, educates, and documents plan of service to ensure the safe and appropriate use of Medical equipment by performing the following duties.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Provide exceptional customer service to our internal and external customers.
• Contacts patients and provides delivery windows
• Provides delivery, pick up and maintenance of various types of home medical equipment and medical supplies.
• Evaluates home and caregivers to ensure safe and appropriate environment for equipment
• Instructs customer and/or family in the proper and safe use of equipment and/or supplies.
• May collect money from customers for private pay charges as directed.
• Cleans and test equipment according to company policy and manufacturers' specifications.
• Clean, organize and maintain delivery vehicle according to company policy.
• Accepts on-call service rotation as required by the company.

PHYSICAL DEMANDS

Must be in good physical condition. Frequently required to stand, walk, use hands to finger functions, handle or feel, reach with hands and arms, and talk and hear. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee must regularly lift and / or move up to 70 pounds and occasionally lift and / or move up to 100 lbs. Regularly exposed to outside weather conditions. Driving during inclement weather in all seasons.

REQUIRED LICENSES OR CERTIFICATIONS

• Clean Driving Record
• Valid Chauffeur's License
• DOT physical

OTHER SKILLS: Strong verbal and written communication skills. High level of prioritization skills and appropriate sense of urgency to fulfil services. Ability to read and write and perform basic mathematical calculations. Exceptional customer service skills.

EDUCATION:High school diploma or general education degree (GED) required.

IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.