Medical Equipment Technician (Delivery/Setup)

Hart Medical Equipment; Maumee (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

Hart Medical Equipment, a national provider of home medical equipment, is seeking a full-time Delivery/Service Specialist in Maumee, OH. You will deliver and set up equipment, educate patients and caregivers, and document plans of service to ensure safe, proper use.

The role requires strong customer service and the ability to work in a dynamic home-care environment. Responsibilities include coordinating delivery windows with patients, evaluating home safety, instructing on equipment use, and

Qualifications

• Strong verbal and written communication skills required.
• High level of prioritization skills and sense of urgency to fulfill services.
• Ability to read, write, and perform basic mathematical calculations.

Responsibilities

• Deliver, assess, educate, and document plan of service for medical equipment.
• Provide exceptional customer service to internal and external customers.
• Contact patients and provide delivery windows; handle delivery and pickup of equipment.
• Evaluate home environment for safety and appropriate use of equipment; instruct customers in safe usage.

Skills

Customer service

Communication

Reading & writing

Math calculations

Prioritization

Education

High school diploma or GED

Tools

Driving

Job description

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. EOE

Status: Full Time
Time: M-F 8 - 5 pm

Location: Maumee, OH

SUMMARY:

Delivers, assesses, educates, and documents plan of service to ensure the safe and appropriate use of Medical equipment by performing the following duties.

ESSENTIAL DUTIES and RESPONSIBILITIES

Includes the following and other duties that may be assigned by management.

• Provide exceptional customer service to our internal and external customers.
• Contacts patients and provides delivery windows
• Provides delivery, pick up and maintenance of various types of home medical equipment and medical supplies.
• Evaluates home and caregivers to ensure safe and appropriate environment for equipment
• Instructs customer and/or family in the proper and safe use of equipment and/or supplies.
• May collect money from customers for private pay charges as directed.
• Cleans and test equipment according to company policy and manufacturers’ specifications.
• Clean, organize and maintain delivery vehicle according to company policy.
• Accepts on-call service rotation as required by the company.

PHYSICAL DEMANDS

Must be in good physical condition. Frequently required to stand, walk, use hands to finger functions, handle or feel, reach with hands and arms, and talk and hear. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee must regularly lift and / or move up to 70 pounds and occasionally lift and / or move up to 100 lbs. Regularly exposed to outside weather conditions. Driving during inclement weather in all seasons.

REQUIRED LICENSES OR CERTIFICATIONS

• Clean Driving Record
• Valid Chauffer’s License

OTHER SKILLS

Strong verbal and written communication skills. High level of prioritization skills and appropriate sense of urgency to fulfil services. Ability to read and write and perform basic mathematical calculations. Exceptional customer service skills.

EDUCATION

High school diploma or general education degree (GED) required.

IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.