Medical Equipment Technician (Delivery/Setup)

hart; Bowling Green (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

Hart Medical Equipment provides a full range of home care products and services and seeks a delivery technician for Bowling Green, OH. You will deliver, assess, educate and document plans to ensure safe equipment use, while maintaining equipment and providing exceptional service.

The role requires strong communication, physical stamina, and a valid driver’s license with a clean driving record; high school diploma or GED is preferred, and on-site work is expected.

Qualifications

• High school diploma or GED required or equivalent.
• Strong customer service and communication skills.
• Ability to read, write and perform basic math calculations.

Responsibilities

• Provide exceptional customer service to internal and external customers.
• Contacts patients and provides delivery windows.
• Delivers, sets up and maintains home medical equipment and supplies.
• Evaluates home environments for safe equipment use.
• Instructs customers in proper usage of equipment.
• May collect private pay charges as directed.
• Cleans and tests equipment per policy and manufacturer specs.
• Keeps delivery vehicle organized and maintained.
• Participates in on-call service rotation as required.

Skills

Verbal communication

Written communication

Customer service

Reading & basic math

Education

High school diploma or GED

Tools

Valid Chauffeur’s License

Clean Driving Record

Job description

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. EOE

Status: Full Time

Time: M-F 8 - 5 pm

Location: Bowling Green, OH

SUMMARY:

Delivers, assesses, educates, and documents plan of service to ensure the safe and appropriate use of Medical equipment by performing the following duties.

ESSENTIAL DUTIES and RESPONSIBILITIES

Includes the following and other duties that may be assigned by management.

• Provide exceptional customer service to our internal and external customers.
• Contacts patients and provides delivery windows
• Provides delivery, pick up and maintenance of various types of home medical equipment and medical supplies.
• Evaluates home and caregivers to ensure safe and appropriate environment for equipment
• Instructs customer and/or family in the proper and safe use of equipment and/or supplies.
• May collect money from customers for private pay charges as directed.
• Cleans and test equipment according to company policy and manufacturers’ specifications.
• Clean, organize and maintain delivery vehicle according to company policy.
• Accepts on-call service rotation as required by the company.

PHYSICAL DEMANDS:

Must be in good physical condition. Frequently required to stand, walk, use hands to finger functions, handle or feel, reach with hands and arms, and talk and hear. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee must regularly lift and / or move up to 70 pounds and occasionally lift and / or move up to 100 lbs. Regularly exposed to outside weather conditions. Driving during inclement weather in all seasons.

REQUIRED LICENSES OR CERTIFICATIONS:

• Clean Driving Record
• Valid Chauffer’s License

OTHER SKILLS:

Strong verbal and written communication skills. High level of prioritization skills and appropriate sense of urgency to fulfil services. Ability to read and write and perform basic mathematical calculations. Exceptional customer service skills.

EDUCATION:

High school diploma or general education degree (GED) required.

By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at https://hartmedical.org/application-agreement.

IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.