Medical Equipment Setup, CSR

externallincarecareers; Illinois; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee referral program

Employee discounts

Job summary

Lincare seeks a CPAP/RAD technician for our Illinois center to set up CPAPs/RADs, manage supplies and patient inquiries, and ensure safety and documentation. You will support daily operations and coordinate with teams to maintain service quality.

Responsibilities include equipment cleaning, compliance monitoring, on-call participation, insurance verifications, oximetry, and backup coverage. A valid driver's license and a high school diploma are required; equipment certification provided.

Qualifications

• Must have a high school diploma or equivalent.
• Valid driver's license.
• Completion of company's Equipment Certification Program.

Responsibilities

• Set up CPAP/RADs and maintain equipment in patients' homes when needed.
• Manage CPAP/RAD supplies, inquiries and orders; assist with insurance verification.
• Monitor CPAP/RAD compliance and follow up with non-compliant patients; handle oximetry process.
• Perform equipment cleaning and maintain warehouse/storage area.
• Be on-call as required by center size and staffing; provide backup support during absences.

Skills

Communication skills

Computer literacy

Reading and instruction interpretation

Education

High school diploma or equivalent

Equipment Certification Program completion

Job description

Offering $15 - $20 per hour

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.

Job Responsibilities:

• Performs CPAP/RAD setups in a timely and professional manner
  • May also perform setup of oxygen equipment and other DME in patients' homes as well
  • This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
• Cleans rental equipment when returned to the center, in accordance with policies and procedures
  • Maintain cleanliness and organization of warehouse/storage area
• Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
• Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
• Monitors mdINR Compliance report and follows up with non-compliant patients
• Manage the center's oximetry process
• Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
• Responsible for participating in on‑call responsibilities for the center
  • The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
• Represents the company through professional personal appearance, patient care activities
• May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
• Requires use of personal vehicle and a valid driver's license

• Must have good interpersonal, verbal, and written communication skills
• Must be computer-literate
• Must be able to read and interpret instructions and effectively communicate them to patients

Education and Experience:

• Must have a high school diploma or equivalent
• Valid driver's license
• Completion of company's Equipment Certification Program

Physical Demands:

The employee must occasionally lift and/or move up to 25 pounds.

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage; paid time off; retirement savings; tuition reimbursement and other benefits. There is also a generous employee referral program and a wide array of employee discounts to take advantage of.