Medical Equipment Setup, CSR

Lincare Holdings; Beverly Hills (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee referral program

Employee discounts

Job summary

Lincare Holdings seeks a dedicated individual for managing CPAP/RAD setups and patient interactions in Beverly Hills, Florida. Responsibilities include equipment setup, patient compliance monitoring, and responding to supply requests.

The role requires strong communication skills, a high school diploma, and a valid driver’s license. Benefits include medical coverage, paid time off, and ongoing training opportunities.

Qualifications

• Good interpersonal, verbal, and written communication skills.
• Must be computer-literate.
• Ability to read and interpret instructions and communicate them effectively.

Responsibilities

• Perform CPAP/RAD setups in a timely and professional manner.
• Clean rental equipment in accordance with policies and procedures.
• Monitor CPAP/RAD compliance reports and follow up with non-compliant patients.
• Respond to patient requests for CPAP/RAD supplies and arrange for shipping.
• Participate in on-call responsibilities for the center.

Skills

Interpersonal communication skills

Verbal communication skills

Written communication skills

Computer literacy

Education

High school diploma or equivalent

Job description

Job Responsibilities

• Performs CPAP/RAD setups in a timely and professional manner
  • May also perform setup of oxygen equipment and other DME in patients' homes as well
  • This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
• Cleans rental equipment when returned to the center, in accordance with policies and procedures
  • Maintain cleanliness and organization of warehouse/storage area
• Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
• Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
• Monitors mdINR Compliance report and follows up with non-compliant patients
• Manages the center's oximetry process
• Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual (General Safety, OSHA, and Emergency Planning)
• Responsible for participating in on-call responsibilities for the center
  • The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
• Represents the company through professional personal appearance and patient care activities
• May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
• Requires use of personal vehicle and a valid driver's license

Qualifications

• Must have good interpersonal, verbal, and written communication skills
• Must be computer‑literate
• Must be able to read and interpret instructions and effectively communicate them to patients

Education and Experience

• Must have a high school diploma or equivalent
• Valid driver's license
• Completion of company's Equipment Certification Program

Physical Demands

The employee must occasionally lift and/or move up to 25 pounds.

Benefits

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.