Medical Equipment Service Coordinator - Scheduling & Billing

OneroRx; West Des Moines (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Medicap Home Medical in Des Moines, IA, is seeking a full-time Service Coordinator to move home medical and complex rehab service and repair work. You will take service requests, verify patient information, schedule technicians, and ensure all documents meet payer requirements before billing.

Responsibilities include tracking open work orders, verifying insurance and physician orders, and entering repair parts with HCPCS codes.

Qualifications

• Experience in medical billing and home medical equipment preferred, but training is available.
• Strong attention to detail and accurate data entry.
• Excellent phone and written communication skills.
• Strong organizational skills and ability to juggle multiple requests.
• Comfort with Microsoft Office; Brightree experience a plus.

Responsibilities

• Take service requests from clients, caregivers, and referral sources and verify patient information.
• Verify insurance and obtain physician orders, prior authorizations, and medical records.
• Schedule service technicians and create work orders.
• Track open work orders through completion.
• Review completed work orders for accuracy and payer compliance before sending to Billing.
• Enter repair parts and verify HCPCS codes in the billing system.
• Provide backup support to the Rehab Coordinator.

Tools

Brightree

Job description

Medicap Home Medical in Des Moines, IA, is seeking a full-time Service Coordinator to move home medical and complex rehab service and repair work. You will take service requests, verify patient information, schedule technicians, and ensure all documents meet payer requirements before billing.

Responsibilities include tracking open work orders, verifying insurance and physician orders, and entering repair parts with HCPCS codes.