Medical Equipment (DME) Service Technician/Driver

Advacaresystems; Addison (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in Durable Medical Equipment seeks a dedicated Service Technician. In this role, you will be responsible for the delivery, setup, and troubleshooting of medical equipment, ensuring that patients receive the care they need. With a focus on customer service, you will interact with patients and caregivers, providing essential instructions while maintaining a professional demeanor. This position offers a competitive starting pay, comprehensive health benefits, and a sign-on bonus, making it an attractive opportunity for those looking to make a difference in healthcare. Join a team that values commitment and quality service in a supportive environment.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k Plan with Company Match

Profit Sharing

Company Issued Cellphone

Work Boot Reimbursement

Sign-On Bonus

Qualifications

• 1+ years of delivery or healthcare experience preferred.
• Ability to lift 50 pounds and perform strenuous work.

Responsibilities

• Deliver and install medical equipment safely and timely.
• Instruct patients and caregivers on equipment functions.

Skills

Delivery Experience

Healthcare Knowledge

Customer Service

Troubleshooting

Education

High School Degree or G.E.D.

Tools

Proprietary Web-Based Inventory Management System

16’ Box Truck

Job description

AdvaCare Systems, 355 Fairbank St, Addison, Illinois, United States of America Req #602

Thursday, January 30, 2025

For over twenty-five years, AdvaCare Systems has been a leading provider of Durable Medical Equipment to hospice organizations and skilled-nursing facilities throughout the Midwest. Our mission is to be the premier, outcome-driven DME provider in the Midwest. We will achieve this mission by providing the best products and services, through a dedicated staff of knowledgeable, caring individuals who understand the emotional impact of care, and are committed to providing end-of-life quality.

Job Description

The Service Technician is a driving position responsible for the delivery, set up, pick up and troubleshooting of Durable Medical Equipment (DME).

Job Duties

1. Deliver and install Medical Equipment in a safe and timely manner.
2. Safe operation of a company-owned 16’ Box Truck.
3. Instruct patients, family members, and caregivers on equipment functions while maintaining a friendly and professional demeanor.
4. Minor repair and equipment troubleshooting while in the field.
5. Thorough and accurate completion of all orders on a proprietary web-based inventory management system.

Job Requirements

1. High School Degree or G.E.D.
2. 1+ years of Delivery and/or Healthcare experience preferred.
3. Ability to lift an average of 50 pounds and perform strenuous work.
4. Ability to receive and maintain a DOT Medical Examiner’s Card.
5. All candidates must possess a clean driving record and criminal background. Candidates will also be subject to a pre-employment drug screen to be considered for the position.

Shift Information

Service Technician candidates must be willing/able to work overtime hours, as well as be available for rotating On-Call shifts, which include Weekends and Evenings.

Work Location

The Addison warehouse is located at 355 S. Fairbank St, Addison, IL 60101.

AdvaCare Systems offers excellent starting pay, access to excellent health, dental, vision, and supplemental insurance offerings, and a top-notch 401k plan that includes a company match and profit sharing. Company issued cellphone, work boot reimbursement and bi-weekly paydays.

Sign-On Bonus:

All Service Technicians are Eligible for a $1,000 Signing Bonus paid out in $500 increments at their six and twelve-month anniversaries with AdvaCare Systems.

Key Words

Delivery, Driving, Service Technician, Healthcare, Hospice, Durable Medical Equipment

AdvaCare Systems is an equal opportunity, at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, gender identification, sexual orientation, or national origin.

1. Job Family Operations
2. Job Function Delivery, Pickup, and Repair of Durable Medical Equipment
3. AdvaCare Systems, 355 Fairbank St, Addison, Illinois, United States of America