Medical Equipment Delivery & Service Tech — Customer Care

Agiliti Health, Inc; Sioux Falls (SD); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid Time Off

Tuition Reimbursement

Daily Pay

Employee Discounts

Life Insurance

Disability Insurance

Wellness programs

Job summary

Agiliti Health, Inc is hiring a Customer Service Technician II to support hospital and healthcare facility equipment delivery and setup in Sioux Falls, SD. You will load, secure, and transport medical equipment, educate customers on features, and ensure accurate paperwork for billing and inventory.

The role requires a high school diploma or equivalent, a valid driver’s license, a safe driving record, basic computer skills, and willingness to work flexible hours including evenings and weekends.

Qualifications

• Customer service experience is required.
• Basic computer skills are needed for data entry and documentation.
• Must hold a valid, unrestricted driver’s license and have a safe driving record.
• Must be able to lift up to 75 pounds and stand for long periods.

Responsibilities

• Safely load, secure, and deliver medical equipment to customers.
• Retrieve equipment from customer locations and transport back to the office.
• Educate customers on features and functionality of equipment at delivery.
• Complete all paperwork and data entry accurately for billing, inventory, and regulatory compliance.

Skills

Customer service experience

Basic computer skills

Valid driver's license

Safely lift up to 75 pounds

Education

High school diploma or equivalent

Job description

Agiliti Health, Inc is hiring a Customer Service Technician II to support hospital and healthcare facility equipment delivery and setup in Sioux Falls, SD. You will load, secure, and transport medical equipment, educate customers on features, and ensure accurate paperwork for billing and inventory.

The role requires a high school diploma or equivalent, a valid driver’s license, a safe driving record, basic computer skills, and willingness to work flexible hours including evenings and weekends.