Medical Equipment Delivery & Service Technician I

Agiliti; Rochester (MN); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Short-term Disability

Long-term Disability

Flexible Spending Accounts

Health Savings Account

Life Insurance

Paid Time Off

401K Employer Match

Employee Discounts

Tuition Reimbursement

Daily Pay

Employee Assistance Program

Wellness programs

Job summary

Agiliti is hiring a Customer Service Technician I in Rochester, MN to deliver and manage medical equipment for healthcare locations, ensuring safe transport and proper documentation.

The role involves educating customers about equipment features, accurate data entry for billing and inventory, and supporting a 24/7 schedule. Requires a high school diploma and valid driver’s license, with a comprehensive benefits package.

Qualifications

• Customer service experience required.
• Must hold a valid, unrestricted driver's license.
• Able to lift up to 75 pounds and stand/walk for long periods.
• Willing to work flexible hours including evenings, weekends, and holidays.
• Basic computer skills required.
• Hospital setting experience helpful.

Responsibilities

• Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office.
• Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment
• Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.

Skills

Customer service experience

Valid driver’s license

Safe driving record

Basic computer skills

Lift 75 pounds

Flexibility to work evenings/weekends/

Education

High school diploma or equivalent

Job description

Agiliti is hiring a Customer Service Technician I in Rochester, MN to deliver and manage medical equipment for healthcare locations, ensuring safe transport and proper documentation.

The role involves educating customers about equipment features, accurate data entry for billing and inventory, and supporting a 24/7 schedule. Requires a high school diploma and valid driver’s license, with a comprehensive benefits package.