Medical Equipment Customer Service Representative

Quipt Home Medical; Rocky Mount (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Equipment Customer Service Representative to join their team. In this role, you will be the frontline support for customers, ensuring they receive exceptional service and assistance with their medical needs. Your ability to communicate effectively and resolve issues will play a key role in enhancing customer satisfaction. This position offers a dynamic work environment where you can make a meaningful impact on the lives of patients. If you are passionate about helping others and thrive in a customer-focused role, this opportunity is perfect for you.

Benefits

401(k) matching

Dental insurance

Health insurance

Paid time off

Training

Opportunity for advancement

Qualifications

• Exceptional customer service skills with a focus on customer satisfaction.
• Strong communication abilities to interact effectively with customers.

Responsibilities

• Interact with customers and support their needs effectively.
• Resolve customer issues efficiently while maintaining excellent service.

Skills

Customer Service

Communication Skills

Problem-Solving

Job description

Medical Equipment Customer Service Representative

Rotech Healthcare Inc.

ROCKY MOUNT, NC 27804

OVERVIEW: Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home.

Position Overview

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to interact with customers and support their needs? If you answered yes to these questions, then this role may be for you.

Responsibilities

1. Interact with and support the Company's customers and Technical Sales Representatives.
2. Provide excellent customer service and resolve issues efficiently.
3. Maintain communication with customers regarding their needs and inquiries.

Benefits

401(k) matching, competitive salary, dental insurance, health insurance, opportunity for advancement, paid time off, training.