Medical Education Manager

Valid8 Financial, Inc.; West Chester (Chester County); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive base salary

Annual bonus

Healthcare benefits

Paid time off

Company-paid holidays

Job summary

Centinel Spine, LLC is seeking a Medical Education Manager to lead planning, execution, and continuous improvement of medical education initiatives for healthcare professionals. The role reports to the Vice President, Medical Education & Clinical Accounts.

The successful candidate will develop annual Med Ed strategic plans, coordinate conferences, bioskills courses, webinars, and other activities, manage budgets, and ensure timely follow-up and reporting of results.

Qualifications

• Minimum 5 years work experience post baccalaureate, ideally in medical device industry or allied health field.
• Experience leading teams; planning and coordinating events with internal and external audiences.
• Ability to juggle multiple projects in a matrix organization.
• Attention to detail and experience with data documentation program requirements.
• Strong sense of urgency and problem solving skills.
• Positive, supportive customer service skills, both over the phone and in person.
• Proficient in Word, Excel, PowerPoint; familiarity with event planning software.
• Excellent written and verbal communication skills.
• Ability to perform independent research for all tasks.
• Experience in area and project-based budget development and management required.
• Experience in working with quality system requirements (e.g., traceability, complaint handling) desirable.

Responsibilities

• Establish annual Med Ed strategic plans relative to national and local demand.
• Coordinate educational activities such as conferences, bioskills, webinars, and round tables.
• Assist with organization of Education Committee meetings, agenda planning, etc.
• Identify event locations, facilities, dates and faculty.
• Ensure course registration and communications to faculty, employees, distributors, and healthcare professionals.
• Coordinate travel, housing and catering for faculty and participants.
• Post-event follow-up and reporting of results.
• Coordinate product shipments and maintain implant and instrument inventory.
• Ensure non-Centinel Spine equipment is available for all events.
• Manage Med Ed courses on site with other teams.
• Collaborate with VP to manage lectures and materials and obtain approvals.
• Support educators and faculty pre/during/after programs.
• Maintain positive relations with faculty and grow their participation.
• Support budget management for surgeon education events.
• Continuously review processes and provide improvements.
• Performs other duties as assigned.

Skills

Med Ed planning

Event coordination

Project management

Budget management

Stakeholder collaboration

Education

Bachelor's degree

Tools

Microsoft Office

Event Planning software

Job description

Centinel Spine®, LLCis the leading global medical device company exclusively focused on addressing cervical and lumbar spinal disease with prodisc®, the most complete total disc replacement (TDR) technology platform in the world.

The Company’s prodisc® technology is the most studied and clinically proven TDR system across the globe, validated by over 540 published papers and more than 300,000 implantations. Centinel Spine’s prodisc® is the only TDR technology with multiple motion-preserving anatomic solutions, allowing the surgeon to Match-the-Disc™ to each patient’s anatomy for both cervical and lumbar total disc replacement.

About the opportunity:

If you are passionate about making a difference, we are seeking a Medical Education Manager to lead the planning, execution, and continuous improvement of medical education initiatives that support healthcare professionals and advance clinical knowledge. This position reports to the Vice President, Medical Education & Clinical Accounts.

Where you will make an impact:

• Work with Medical Education (Med Ed) and Clinical Accounts team members to establish annual medical education strategic plans, relative to national and local demand (Health Care Professionals and Sales Management).
• Lead and/or assist with coordination of educational activities (e.g., didactic conference schedule, bioskills courses, surgical observations, webinars, Round Tables, etc.) that support the Centinel Spine Med Ed program’s curriculum.
• Assist with the organization of Education Committee meetings, agenda planning, etc.
• Work with Med Ed and Course Planning teammates to identify educational event locations, facilities, dates and faculty, according to strategic plan.
• Work with Med Ed team to:
• Ensure course registration is established and that confirmation letters and course information are passed to registered employee, distributor, and Health Care Professional participants.
• Ensure travel, housing and catering arrangements are finalized for faculty and participants.
• Post-event follow-up and documentation is completed
• Post-event results are reported on a timely basis.
• Work with Centinel Spine Logistics to coordinate all product and equipment shipments for events. Manage and maintain implant and instrument inventory and support replacements as needed.
• Work with course locations to ensure all non-Centinel Spine equipment such as PPE, radiographic equipment, power equipment, etc. is available and present for all events.
• Manage Med Ed courses on site, in partnership with rest of Med Ed and leadership of other support teams (Clinical Account Managers, Sales Managers, etc.).
• Work with Vice President, Medical Education & Clinical Accounts to manage course lectures and course materials, as needed. Provide approved lectures to faculty well in advance of courses. As necessary, work with faculty to modify or adapt lectures to faculty and obtain necessary technical and regulatory approval of changes.
• Support the educator(s) and faculty prior to, during and after the assigned programs.
• Maintain high level of positive, supportive public relations with Faculty. Help to build and grow faculty, increase course effectiveness, and faculty skills.
• Support budget management for surgeon education events (e.g., creating annual budgets, managing spending appropriately, processing invoices, monitoring and ensuring program remains within budget, and troubleshooting participant requests).
• Continuously review processes relative to programs, logistics and budgets, and provide recommendations for improvements.
• Performs other duties as assigned.

What you will bring:

• Minimum 5 years work experience post baccalaureate, ideally in medical device industry or allied health field.
• Experience in leading and working within teams; planning, developing and coordinating events and activities; and managing events with both internal and external audiences/participants, including Health Care Professionals.
• Ability to juggle multiple projects, sourced from multiple colleagues, including working within a matrix reporting structure on competing expectations.
• Fine attention to detail and experience with data documentation program requirements.
• Strong sense of urgency and problem solving skills.
• Positive, supportive customer service skills, both over the phone and in person.
• Experience in using a computer required. Familiarity with common software programs (e.g., Word, Excel, and PowerPoint) required. Familiarity with Event Planning software programs strongly desired.
• Excellent written and verbal communication skills.
• Ability to perform independent research for all tasks.
• Experience in area and project-based budget development and management required.
• Experience in working with quality system requirements (e.g., traceability, complaint handling) desirable.

Where you will go:

• Up to 30% travel to attend Med Ed events.
• 100% onsite for the first 90 days, then up to 4 days a week in the West Chester, PA office.

What we offer:

• A competitive annual base salary with an annual bonus.
• A comprehensive healthcare benefits program that includes medical, dental, vision, life insurance, disability coverage, and several voluntary benefit programs.
• A generous paid time off and company paid holiday programs.
• This is an excellent opportunity to work for a growing, team-orientated company passionate about making a difference and improving patient lives.

Note: The above job description describes the general nature and level of work being performed by employees assigned to this position. It is not intended to be construed as an all-inclusive list of all responsibilities, duties and skills required of all employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice. Centinel Spine is proud to be an equal opportunity employer.