Medical Education Inventory Associate

solique ag; Warsaw (IN); Vor Ort; USD 32.000 - 52.000; Vollzeit

Zusammenfassung

Medartis is seeking a Medical Education Inventory Associate to support marketing, medical education and training events. Under minimal supervision, you will fulfill material requests, assemble and ship display sets, bone models, and tradeshow materials.

You will maintain inventory tracking, coordinate with events, ensure timely delivery, and follow safety procedures in a warehouse environment while reading instructions in English and communicating clearly with internal teams.

Qualifikationen

• High school diploma or equivalent.
• Minimum 1 year of experience working in a customer service warehouse environment.
• Must read, write, and understand English sufficiently to follow instructions.
• Strong verbal and written communication skills.
• Exceptional time management and ability to multi-task under deadlines.
• Self-starter with problem solving and troubleshooting skills.
• Superior organizational skills and attention to detail.
• Warehouse environment with safety procedures and cadaver lab access notes may apply.
• Physical ability to stand, walk, and lift up to 50 pounds.

Aufgaben

• Receive and action material requests via email, telephone, and MySalesTrunk submissions.
• Monitor requests and fulfill inventory for display surgical sets, lab sets, bone models and tradeshow materials.
• Accurately assemble surgical and lab sets; verify contents and pack for shipment.
• Maintain inventory tracking spreadsheets for sets and models.
• Prepare packing lists and shipping labels; schedule pick up and ship items.
• Track shipments and returns; log items shipped and returned.
• Communicate with requestors within 24 hours about availability and alternatives.
• Coordinate with Events to ensure materials are available for tradeshows and training.
• Ensure items meet configuration requirements and are of usable quality.
• Follow SOPs, safety protocols, and proper handling of bio-hazardous materials.
• Maintain a clean and organized work area; perform other tasks as needed.

Kenntnisse

Customer service

Inventory management

Warehouse operations

Time management

Communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

At Medartis, we combine innovative solutions with skilled professionals to be the provider of choice in orthopaedics. Founded in 1997 and headquartered in Basel, Switzerland, the Medartis Group is one of the world's leading manufacturers and providers of medical devices for the surgical fixation of bone fractures in the upper and lower extremities, as well as the craniomaxillofacial region. The company employs around 1,400 people across its 13 locations and sells its products in over 50 countries worldwide.

Under minimal supervision, the Medical Education Inventory Associate is responsible for fulfillment in support of Marketing, Medical Education, and Training events. This position works closely with sales, product management, medical education and training to ensure adequate marketing material support for tradeshows, surgeon presentations, and sales representative product training.

Your responsibilities

• While providing exceptional customer service to internal and external requestors; receive and action material requests via email, telephone, and MySalesTrunk submissions.
• Monitor internal and external requests, fulfill inventory requests of display surgical sets, lab sets, display materials, bone models and tradeshow materials such as tablecloths, pull up banners, and so on.
• Accurately assemble surgical sets and lab sets per request, verify contents, and pack for shipment.
• Own and maintain inventory tracking spreadsheets for surgical sets, lab sets, bone models and sawbones
• Prepare packing lists and shipping label, schedule pick up, and ship items to ensure arrival in time for scheduled event.
• Track inventory shipments and returns, logging items shipped out, communicating return shipment date, and logging returned items.
• Manage communication with requestor to ensure they are provided with picklist, tracking number, return shipping requirements, follow up to ensure items are returned per the return ship date.
• Partner with Events to ensure required materials are available for tradeshows, surgeon educational courses, and sales representative training programs.
• Communicate with requestors within 24 hours regarding availability of requested materials, alternatives in the event requested items are unavailable, and required return date.
• Learn proper configurations of all medical education trays and equipment, ensure all items shipped meet configuration requirements and are of usable quality.
• Follow standard operating procedures, work instructions, and observe safety procedures.
• Following safety protocols, use proper handling of bio-hazardous materials by cleaning and/or disposing items in proper containers.
• Maintain a clean and organized work area.
• All other tasks assigned by manager based on business needs
• High school diploma or equivalent
• Minimum 1 year of experience working in a customer service warehouse environment
• Must be able to read, write, and understand English sufficiently to read and follow instructions
• Strong verbal and written communication skills required for interacting with customers and coworkers.
• Exceptional time management, including the ability to multi-task, and work under pressure, with time sensitive deadlines.
• Self-starter with systematic decision making, problem solving, and troubleshooting skills
• Superior organizational skills and attention to detail.
• This position works predominantly in a warehouse environment. Duties involve regular visits to the office space, cadaver lab, and manufacturing floor. Appropriate safety procedures for all areas must be followed.
• In a normal workday the employee may be required to combine standing, sitting, and walking (70-100%), occasionally lift up to 50 pounds; squat, kneel, and reach above shoulder level, lift from high/low positions; bend, push, or pull. Regular use of hands required for grasping, pushing, pulling and/or typing.

For further information please visit our Website www.medartis.com .