Field Audit Manager

Bräcker AG; Warsaw (IN); Remote; USD 65,000 - 95,000; Full time

Job summary

An established industry player seeks a Field Inventory Audit Manager to lead a remote team across the US. This pivotal role focuses on enhancing customer relationships and ensuring compliance with quality standards. You will be responsible for managing daily activities, developing training programs, and driving a culture of excellence. Your leadership will be key in maintaining accurate inventory records and fostering collaboration among team members. If you are passionate about quality service and have a strong background in team management, this opportunity is perfect for you to make a significant impact in a dynamic and growing organization.

Qualifications

• 5+ years leadership experience in remote team management.
• 4+ years related auditor experience, preferably in medical devices.

Responsibilities

• Lead and manage the team of Field Inventory Auditors.
• Develop and update Standard Operating Procedures to reduce errors.

Skills

Leadership

Team Management

Interpersonal Skills

Communication Skills

Customer Focus

Active Listening

Prioritization

Education

High School Diploma or Equivalent

College Degree (Preferred)

Tools

SAP

MS Office

Job description

Medartis develops, manufactures and distributes titanium screws and plates, surgical instruments and system solutions for fracture fixation. We place the highest priority on maintaining stringent quality standards, continuous further development and innovation as well as comprehensive service provision for physicians, staff and patients.

The Field Inventory Audit Manager leads a team of remote individuals across the entire US that provide support for Medartis by maintaining and improving relationships with our customers that include distributors, independent agents, direct sales, and support staff. The Manager's overall objective is to ensure complete and timely execution of all team activities and is accountable for all discrepancies found. The manager must promote a culture of excellence with the sales channels ensuring inventory records and traceability are maintained appropriately.

Your responsibilities

• Lead and manage the team of Field Inventory Auditors in their day to day activities
• Establish and monitor team performance through KPI’s for the assigned area
• Develop and/or continually update Standard Operating Procedures (SOPs) and work instructions for the assigned area to reduce errors and increase productivity
• Responsible for ensuring all employees under direct supervision receive and complete necessary training, including any on-the-job training (OJT)
• Must comply and ensure adherence to all company quality standards, procedures, and code of conduct requirements
• Active participation in driving the company culture by ensuring company values are followed in all daily and management activities
• Leads by example of work habits, as well as to ensure support of all team members with the knowledge of different time zones and work schedules
• Assist in the training, guidance, support, and enforcement as necessary to distributorships and sales management as it pertains to inventory management policies, procedures, and best practices
• Ability to participate in travel and oversee activities from time to time in the field to establish team relationships and improve knowledge of evolving new field trends
• Within SAP, supports Auditor Team and Sales Staff with inventory data information
• Ensure complete / timely closure of all audit activities and reporting to customer contacts, and when warranted discuss corrective actions required
• 5+ years leadership experience in remote team management
• 4+ years related auditor experience, preferably within medical device industry
• High School Diploma or Equivalent required, college degree preferred
• Ability to prioritize and delegate work is necessary.
• Teamwork and customer focus attitude is required.
• Good interpersonal and communication skills are required.
• Proficiency in MS Office required
• SAP experience preferred, not required
• Strong phone contact handling skills and active listening required
• Valid Legal US Driver’s License Required
• Ability to work unsupervised on assigned tasks.

What we offer

This is an integral, responsible and diversified role with a focus on quality and service provision in a rapidly growing, international company. We look forward to receiving your complete application.

For further information please visit our Website www.medartis.com .

We look forward to receiving your complete online application.